Lusine22 Level 1 Renton, WA Mystery Discount Couple of days ago I received the listing reservation reques... Latest reply Couple of days ago I received the listing reservation request and upon checking what I will potentially earn I noticed that t... Latest reply
Gina1986 Level 2 Harlingen, TX AIR COVER DOESN’T PAY Air Cover is ALL Talk & No action! 3 different Guest damaged... Latest reply Air Cover is ALL Talk & No action! 3 different Guest damaged & trashed my home & all I get from ABNB is “THE RUN A ROUND”! Latest reply
Dave1515 Level 1 Harrisburg, PA BAD HOST Made a booking with Darryl, a Superhost with a property in G... Latest reply Made a booking with Darryl, a Superhost with a property in Gloucester. I had to cancel more than 2 months prior to the reser... Latest reply
Alison1039 Level 2 Pelham, MA Third-party party booking cancelled, but can leave a review? I recently encountered a situation with a third-party booki... Latest reply I recently encountered a situation with a third-party booking that required multiple attempts on my part to assist the guest... Latest reply
Elisa Community Manager How do you handle negative experiences with guests? Hello everyone, I hope you are doing well today. It’s imp... Latest reply Hello everyone, I hope you are doing well today. It’s impossible to deny that handling challenging situations with guests ... Latest reply
Michelle3890 Level 2 Guests leaving a negative review without contacting the host... Hi, How are you? 1. How do you feel if a guest leaves a neg... Latest reply Hi, How are you? 1. How do you feel if a guest leaves a negative review and never contacts you during the stay? But you only... Latest reply