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Very frustrated booking customer.

‎26-01-2025 07:49 AM
Sn5
Level 1
‎26-01-2025 07:49 AM

Very frustrated booking customer.

Max attempt try again 24 hours.unable to go pass phone verification. Extremely annoying. Use all family mobile phone. U.K. and Malaysia. Sucks.

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‎26-01-2025 07:49 AM
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2 Replies 2
‎26-01-2025 09:39 AM
Joelle43
Top Contributor
Cannes, France
‎26-01-2025 09:39 AM

Hello @Sn5 

 

Give customer service a call so that they can assist you.

 


Good luck!

‎26-01-2025 09:39 AM
‎27-01-2025 08:39 AM
Emilie
Community Manager
Community Manager
London, United Kingdom
‎27-01-2025 08:39 AM

Hi @Sn5, 

 

Have you been able to contact customer service so they can help you with this, as Joelle suggested?

 

If not, you can reach out to them via this page: www.airbnb.com/help/contact-us/

 

Let us know how you get on please 🙂

 

Emilie 

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎27-01-2025 08:39 AM
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