Iryna109 Level 2 Spain False claims from host theft accusation and damages After 10 years as a loyal Airbnb guest with outstanding revi... Latest reply After 10 years as a loyal Airbnb guest with outstanding reviews, I recently had an unfortunate experience that shattered my t... Latest reply
Elisa Community Manager What do you include in your welcome message? Hello everyone, and wishing you a great week! Today, I... Latest reply Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little... Latest reply
Gina1986 Level 2 Harlingen, TX AIR COVER DOESN’T PAY Air Cover is ALL Talk & No action! 3 different Guest damaged... Latest reply Air Cover is ALL Talk & No action! 3 different Guest damaged & trashed my home & all I get from ABNB is “THE RUN A ROUND”! Latest reply
Gregory759 Level 1 Toronto, Canada Help with what appears to be a dual listing? We have booked an Airbnb in December (with a cancellation pe... Latest reply We have booked an Airbnb in December (with a cancellation penalty). It appears that the same exact house is listed twice at a... Latest reply
Tymofii3 Level 1 False Smoking Allegation and Unfair Damage Charge I recently experienced a frustrating situation with an Airbn... Latest reply I recently experienced a frustrating situation with an Airbnb stay that resulted in a false accusation of smoking, followed b... Latest reply
Suzanne1160 Level 1 Denver, CO Guest Leaves Cat Poop INSIDE house I’m feeling really frustrated and would appreciate some advi... Latest reply I’m feeling really frustrated and would appreciate some advice. I hosted a guest for 2 months. My listing clearly states NO C... Latest reply