Weather Again Guest Decided On Their Own To Leave Early.

Matthew2207
Level 1
Gahanna, OH

Weather Again Guest Decided On Their Own To Leave Early.

Tropical storm coming in Myrtle Beach Rain started today. (In MBSC)

 

Guest left today almost 3.5 days ahead of time.

 

Should a Voucher be provided or nothing at all?  There is still things to do besides the beach indoors.

 

I feel like this is a basic question but still like to know some updated input. Special since I feel guidelines change every few months. 

2 Replies 2
Tameka26
Level 1
Savannah, GA

If you want my opinion due to unforeseen weather. And possible flooding yes they should be provided something. These guest might have small children or family that will be affected by the storm and trying to get him to help them or board up there on homes. Great customer service, compassion and understanding will always take your business a long way.

I was considering that, thank you for the input!

cheers,

M