Re: Welcome Letter - Airbnb Community

Welcome Letter

Hi All...new to Airbnb this month. Can anyone tell me how to have my welcome letter send automatically to guests a week before their stay? Thanks 🙂

1 Reply 1

Leeuwarden, The Netherlands

maybe this information will help you:

https://community.withairbnb.com/t5/Hosting/A-guide-to-using-Scheduled-Messages/m-p/1387268

never-displayed

guidelines

By using the Community Center, you agree to adhere to the Community Center Guidelines. By posting you agree to adhere to our guidelines

More from Support with your bookings

Level 2

Massapequa, NY

Extra guest over allowed capacity

Recently we have been having guests tell us they have 8 gues... Latest reply

Recently we have been having guests tell us they have 8 guests but more show up. It is stated in our listing and again in a c... Latest reply

Level 2

Las Vegas, NV

Guest recent booking

Gm. To all I recently, had a booking with a couple that stat... Latest reply

Gm. To all I recently, had a booking with a couple that stated they just arrived to Las Vegas. They stayed six (6) daysHere ‘... Latest reply

Level 5

Santa Ana, CA

Syncing calendar to Google off by a day

I set up ABnB calendar to sync with my Google calendar, howe... Latest reply

I set up ABnB calendar to sync with my Google calendar, however the dates placed on my Google calendar are one day off, consi... Latest reply

Level 1

Houston, TX

Declined guest keeps coming back...

Recently I declined a guest for 1/1 bad review AND for multi... Latest reply

Recently I declined a guest for 1/1 bad review AND for multiple, insistent messages within the first 10 minutes of the reques... Latest reply

Level 1

Calgary, Canada

No help to remove a mistake over-all-rating review

Airbnb changed the way to remove reviews now...very difficul...

Airbnb changed the way to remove reviews now...very difficult!!!I had 2 guests from Australia that left a one-star over-all r...

Level 1

Calgary, Canada

Airbnb failed to removed a retaliate review, is the review s...

An horrible guest posted a retaliate review of 1 star and ma...

An horrible guest posted a retaliate review of 1 star and made up lies just because he wanted to check out late at his desira...

Explore topics for hosts like you

Ask about your listing

Advice on your space

Support with your bookings

Help with your business

Community Cafe

Community Guides

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.

Local Host Clubs

Connect and learn with local Hosts online and at meetups near you.

Help Center

Get help with your account, reservations, and more.