I send a note before check in with some details like door code and parking that now includes check in and out times and dates. I need to put up a check out list for my guests because I have appreciated finding one when I am a guest myself and it saves my guests the trouble of either looking it up or asking. This list is pretty simple:
- thank them for their stay
-(in the winter turn off heat); and open windows and back door.
-thank them again and ask for feedback: is there anything they would recommend that would Help us improve the experience for other guests?
Part of our pandemic cleaning ritual involves airing out the unit for as long as possible before we go into clean so this is helpful for us and shows our guests we are serious about clean healthy spaces.
in response the the above “fraud” comment about asking guests to clean: I find people are naturally considerate. I know I do my dishes and throw all used linens in a pile as guest because it’s easy and kind. I feel like it’s a way of being respectful and saying thank you…Also I want to be an excellent guest so I can return!…I think I’m driven by the good review as well.
I’ve had very few guests leave dishes or any kind of mess. I try to leave items that make it easy for them to recycle and clean up (paper towels)… it’s pretty remarkable given our place is rustic and has no running water that we have had such great experiences with our guests and easy check out.
I did recently move our check out time an hour earlier so I’m not irritated if they are running late and that helps too…