I am experiencing ongoing issues with principal guests inviting their families over, and it makes me nervous. I have a situation in which the principal guest made a reservation for an extended stay (2 months). He booked as a one-person, however, he is telling me 3 members of his family will come separately, for about a week, and on different dates, during his stay.
- I gently ask him to add the 3 family members to the reservation, for both his and my liability. I think - please correct me if I'm wrong - that Airbnb requires the principal guest to disclose the extra guests. In my case, I charge a very small additional guest fee for the 3rd guest and beyond.
- Now, if the 3 family members stay only a week each, can I refund the days they weren't present, and how do I do that?
My biggest concern is that, every time a guest hosts unbooked people, we suffer mess and breakages while the guests deny responsibility. Our home is a good size, but I don't want large groups to crowd my home or bother my neighbors.
Thanks