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Where did 'directions from your host' go to edit?

‎21-04-2023 06:51 PM
Jade381
Level 1
Porto, Portugal
‎21-04-2023 06:51 PM

Where did 'directions from your host' go to edit?

Hello,

My guests keep going to the wrong meeting location for my Airbnb experience due to the 'directions from your host' being incorrect. The pin on the map is correct and also all my scheduled messages, but for some reason I cannot find how to edit these old instructions. I'm aware that I use to be able to do this under 'location' but now there is just a map to drag a pin. Any ideas? I need this changed asap as it is costing me reviews!

Jade

‎21-04-2023 06:51 PM
3 Replies 3
‎25-04-2023 10:12 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎25-04-2023 10:12 PM

Hey @Jade381 ,

 

Were you able to navigate through this issue and get in touch with Airbnb Customer Support regarding it?

 

Reaching out to @Mike-And-Jane0 and @Fred13 if they have any advice related to this particular setting!

-----

 

Please follow the Community Guidelines

‎25-04-2023 10:12 PM
0 Likes
‎26-04-2023 07:40 AM
Mike-And-Jane0
Top Contributor
England, United Kingdom
In response to Bhumika
‎26-04-2023 07:40 AM

@Bhumika sorry I have no idea

‎26-04-2023 07:40 AM
‎26-04-2023 12:20 AM
Fred13
Level 10
Placencia, Belize
‎26-04-2023 12:20 AM

Once you start 'hosting' only Airbnb can really move the pin, which I did have them move it. I did notice one interesting twist, my competitor's pins where in a popular place easy to find vs. not necessarily where they were their place is at. This may give you some ideas.

‎26-04-2023 12:20 AM
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