Whether Host review is possible after terminating and ejecting a guest

[Joel1597]

By Airbnb's system, can a Host review a guest if they terminated their stay in mid-stream and forced them to leave? One would reason that such reviews, if permitted, could be exceptionally vindictive and come on top of the fact that the Host terminated the trip and inconvenienced the guest. And likewise, if a guest's stay has been terminated, can they review the Host that terminated them? 

[Dave-and-Deb0]

Hi @Joel1597 

Yes, both the host and the guest will be able to leave a review.  You can read more about the Airbnb reviews here: https://www.airbnb.com/help/article/13

[Alex]

Hi @Joel1597!👋

Hope you are having a great week so far! I saw you got an answer from Dave and Deb that might help you you to answer your question! 

Also, I'm going to tag some members in order to see if they can give you an answer for this question: @Frances3408, @Patricia2526 and @Mike-And-Jane0. 🤗

Thanks everyone beforehand! 

Alex

[Frances3408]

@Joel1597. Yes. They cant leave a review if they didnt turn up, stay, or left in the first hour or so but can in the circumstances you outline.

And yes, terminating a guest stay does expose you potentially to a retaliatory review so best explain the facts and ensure you reply to their public review (if they choose to do one).

[Patricia2526 · Accepted solution]

Hi @Joel1597  

Yes, both hosts and guests can leave reviews even if a stay was terminated early. Airbnb’s review system is designed to capture experiences as long as a reservation was officially booked, even if it was cut short. However, Review Policy prohibits revenge reviews or ones that violate their content guidelines. 

Read more here regarding Airbnb Review Policy https://www.airbnb.com/help/article/2673

Best Regards