Why can’t I book a room with my prepaid American Express card?

[Aaron-Joseph0]

I can’t book a room with my prepaid card

[Alicia753 · Accepted solution]

Hi @Aaron-Joseph0 

Airbnb typically does not accept prepaid American Express cards for bookings. Even if the card is loaded with sufficient funds, the platform often requires a traditional credit or debit card with a registered billing address. Some prepaid cards may work if they allow international transactions, but most are declined due to security and verification policies.

If your payment isn’t going through, try using a different payment method, such as a standard credit card, PayPal (if available in your country), or an Airbnb gift card.

I hope this helps.

All the best,

Upfish Management

[Emilie]

Hi @Aaron-Joseph0, 

I'm sorry to hear you were having some trouble completing your booking. Have you been able to since your post, following the advice from Alicia?

It would be great to know how you are getting on please, and in case you need more specific help with a booking you can also reach out to the Customer Support teams via this page: www.airbnb.com/help/contact-us/

Thanks, 

Emilie