Worst update ever - cannot see multiple day pricing

Answered!
Cam32
Level 1
San Diego, CA

Worst update ever - cannot see multiple day pricing

I can no longer see pricing on my calendar for multiple days. If I select anything more than 1 day it doesn’t show me as a host how much I will receive from a potential guest or how much a guest will be charged for that time period. I can no longer price my home correctly! This updated has completely ruined my ability to price. What is the point of custom promotions and discounts if I can’t see how much those prices are in real time. 

Top Answer
Shelley159
Top Contributor
Stellenbosch, South Africa

Yes @Cam32 @Debbie-And-Arnulfo0 

I've reported this, along with 2 other issues

Guest price before taxes, Custom Trip Length and N... - Airbnb Community

 

The support case is still open.

 

I agree it takes a lot of effort to make good pricing decisions at the moment, because we can't just click to see the details we need. My calendar just shows the totals for one night, regardless of how many nights I select. And when there's a custom promotion, it just shows a warning that there's a promotion (with no way to access price details).

 

@Larissa-and-Shawn0 I'm not familiar with the zeros you're seeing - I don't know whether yours is perhaps the type of error where the community managers would say you need to log out of all devices and clear the cache.

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10 Replies 10
Debbie-And-Arnulfo0
Level 3
San Antonio, TX

Same!  I hate the new update!

Larissa-and-Shawn0
Level 2
Peterborough, Canada

It’s happening to me too! If you select multiple days in the calendar, it incorrectly shows:

 

"You Earn: $0, Guest Price: $O."  

 

Gives no breakdown of management fees, discounts, etc.

 

As a result, l'm unable to evaluate how much revenue I can generate or determine if my pricing is set appropriately.

 

IMG_1271.png

Shelley159
Top Contributor
Stellenbosch, South Africa

Yes @Cam32 @Debbie-And-Arnulfo0 

I've reported this, along with 2 other issues

Guest price before taxes, Custom Trip Length and N... - Airbnb Community

 

The support case is still open.

 

I agree it takes a lot of effort to make good pricing decisions at the moment, because we can't just click to see the details we need. My calendar just shows the totals for one night, regardless of how many nights I select. And when there's a custom promotion, it just shows a warning that there's a promotion (with no way to access price details).

 

@Larissa-and-Shawn0 I'm not familiar with the zeros you're seeing - I don't know whether yours is perhaps the type of error where the community managers would say you need to log out of all devices and clear the cache.

Same! and I have called and messaged a ton of times and just keep getting the run around. No fix in sight. 

I am running into the same issues, if I select multiple days on the calendar that are the same price, it comes up what you would earn for one night.  When I select multiple days that the prices are different, it comes up as $0.

 

It should also be noted that this is happening on both desktop AND mobile app. This bug in their new update needs fixing ASAP

Elizabeth708
Level 3
St. Petersburg, FL

I agree! I was on the phone with Airbnb trying to explain. lol!!! It's a complete joke! I've been a host for over 6 years and that's how I price. I need to know what potential earrings look like and adjust for discounts. I cannot adjust my pricing or open up my calendar until it's fixed! Nuts!

Inna31
Level 4
Kailua-Kona, HI

Same here. I don’t see the guest’s totals like before, even for one selected day, and I don’t see comparable bookings in the area to adjust my price. I feel blind-like regarding my pricing now. 

It started after Airbnb added Services, and i guess that’s their primary agenda now to plush it, instead of doing essential things for hosts. In addition to this inconvenience the pricing graphic now has black background. Oh well, you can use it anyway. 

Despite all of the fees they continue to charge us.

 

Anna13883
Level 2
Palm Harbor, FL

Ugh yes, such a stupid update! Glad I am not the only one with this issue. I hope they can put it back. That feature was very helpful to figure out pricing. They are doing nothing to help Hosts anymore. 

Lila-And-Chris0
Level 10
Atlanta, GA

@Cam32 I've also been so troubled by this change to the calendar since I first noticed it many weeks ago. I came here to see what other hosts are saying about it. What possible reason could Airbnb have for removing this VITAL function from hosts? This is how we determine pricing for peak periods, special events and all other bookings. This is how we determine what discounts we can afford to apply while still covering costs? It's as if they want hosts to guess and be blind about earnings. It makes no sense. 

 

What's just as bad is that if I want to send a special offer, it no longer autofills the pricing as-set in the calendar. There is no way to know how my settings are supposed to translate into a price if this feature .

 

Airbnb, please restore host calendar price settings so we can check on reservation pricing for various (hypothetical) lengths of  stay on our listing calendar. 

 

 

 

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