Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello Group, I have tried over and over to set up my listing for very specific dates, which should be easy. Using the "calendar", I have been clicking on the dates by hand from the start date of July 20th through December 19th, but when I look at the fina... Latest reply by Sharon2049

Hi there.Just wondering, is there a way to find a host by a name pls?Thank you Latest reply by Jelena264

HiWe are in Sydney Australia. Currently I am using Airdna. Due to difference in time and responses, I would like to know if there is any other Australian platforms or any platform that can or have 24/7 support? Many thanks in advance. Latest reply by Jamie1262

Hello all, hope you are doing well. If you can help I am suffering from a lack of bookings what shall I do. This is my listing link: airbnb.com/h/salmakamalairbnb.com/h/salmakamal Latest reply by Alex

Has a host with a no pets policy, is it possible to ask for proof that the dog is indeed a service dog or if it is just an emotional support dog there’s a huge difference from what I understand. I would allow a service dog, but if it is an emotional suppo... Latest reply by Lorna170

I feel that late check in times are a deterrent to travelers who want to enjoy the space and just relax, not just have a place to sleep. For instance a 4pm check-in and check out at 10am. A 4pm arrival only gives you a couple of hours after moving in to r... Latest reply by Frances3408

Hi I’m Jackie in Hollywood Florida. I’m new just 1 month in. Had a couple of mistakes in the beginning didn’t realize my property was live and I was still putting stuff together. Didn’t know about you guys and there was a lot of bookings that I had to... Latest reply by Marie8425

How would i go about using my tax exempt card for a booking? Latest reply by Alex

Hello! I had a young guest and his girlfriend stay two nights last fall, I was a new host and trying to be positive and accommodating. The guest was seen cleaning out a pipe on front door cam, (no smoking policy) the house smelled very foul, they left 2 h... Latest reply by Deanna296

Hi all, I have been a Super Host for the past 1 year, and my first property has performed amazing for the first year, and I have great reviews as well, and only a single 1-Star review due to a troubling guest. But even after that 1-Star review I did not f... Latest reply by Alex