Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I need to turn off most of the auto messaging. This just started happening about a month or so ago. The timing in relation to check-in and check-out isn't consistent or accurate. The message itself is not in our "voice". Once a reservation is confirmed, w...

I've tried 5 times to by a gift card through Airbnb and my card is declined every time. My bank says the problem is all on Airbnb's side. Has anyone else come across this? And how the heck to do you contact customer service for gift cards??? Latest reply by Crystal833

I would like to raise a serious issue that can no longer be dismissed as a collection of isolated incidents.Several Airbnb policies contain structural weaknesses that can be exploited by guests acting in bad faith to obtain refunds, even when the cancella... Latest reply by Jennifer5640

How do I improve my business during the dry seasons?

Hi, I am new to this so thanks in advance.I have 2 rooms and a shared bathroom.I want to be able to rent one or both rooms to the same person. What is the best way of listing this please,?Thinking I could list both rooms separately then get advance approv... Latest reply by Laura8804

Jeg jobber Ikke lenger fior Airbnb _______________________________________________________________________ Google Translation added by Community Manager: I no longer work for Airbnb Latest reply by Christin7420

Hello Airbnb Community Team,I am writing as a host because I genuinely believe my case deserves one final procedural review.I understand that my two review removal requests were declined and that my support case has been closed. I also understand that Ai... Latest reply by Mike-And-Jane0

I have been an Airbnb host for many years and have hosted 61 groups of guests. During that time, I have only ever left positive reviews because my goal has always been to be fair, honest, and supportive of the Airbnb community. Recently, I had a group of ... Latest reply by Helen3

I'm at my wits end with this issue. I paid for a luxorious villa for 4 thousand dollars.I made a mistake with my reservation date, I immediately started to communicate with the host, but since they were not helpful and even started to ignore me, I contact... Latest reply by Shelley159

Please could you give me your thoughts. I have a party of 4 staying in my house, there is parking for 3 cars next to the property. They’ve parked a large campervan plus one car on the driveway and parking a third vehicle on the grass verge opposite the ... Latest reply by Laura8161