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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello everyone,I manage a portfolio of vacation rentals in Santorini under several listings. Until recently, the Hosting menu had a Reservations page (hosting/reservations) that showed every booking with filters for Upcoming, Completed, Cancelled and All,... Latest reply by Fatih190

dear team is it possible to send a non-indexed link to guests after they had booked a house with us? thanks annett from nollur Latest reply by Thomas4663

Hello!We are currently hosting 2 guests for approximately one month. They are about halfway through their stay and last night. They contacted us to let us know that the toilet was clogged and was overflowing. Upon further inspection and troubleshooting, i... Latest reply by Zhen197

I’m curious about the little details that guests remember after a stay. It could be something simple like a handwritten note, local recommendations, flexible check-in, snacks, or just clear communication from the host.For hosts and guests here, what is on... Latest reply by Zhen197

I am writing to formally appeal the decision to delist our property and, more importantly, to ask Airbnb leadership to examine how poorly trained and seemingly indifferent customer-service representatives were allowed to play such a significant role in a ... Latest reply by Zhen197

I’m looking for advice from other Airbnb guests because I’m extremely frustrated with how Airbnb has handled a damage claim against me. During a recent stay, two pieces of furniture broke: a chair and a bed. In both cases, we were simply using them for th... Latest reply by Zhen197

Hi everyone,I'm hoping a Community Manager can help escalate this for manual review by the appropriate Airbnb policy team.I recently received a three-star review from a guest. In a subsequent communication concerning the stay, the guest stated that the is... Latest reply by Zhen197

I’m an experienced Super-host seeking assistance from an Airbnb Community Manager regarding a review-removal case that has already been denied through the standard process. I am not requesting removal merely because I disagree with the guest’s review or r... Latest reply by Kyle1202

Since Airbnb removed our ability to see exactly what the guest will potentially pay, I can no longer calculate accurate special offers. The numbers are all a mess in the proposed special offer area if you click their button. Really, this is a kindergarten... Latest reply by Zhen197

We have been hosting since 2017 and have 100's reviews reviews with the vast majority very good. But as long term hosts we know that it is impossible to please every single guest even thought we have always tried our best to meet all guests expectations. ... Latest reply by Zhen197