Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I have a guest inquiry wanting to book for 21 days for vacation. He states that his employer will pay for the stay with a company check or certified check is this possible? If so how do I accomplish this? He is asking for mailing address? Thanks, Mindy Latest reply by Alicia753

My version of iPad update is not supported by air b&b app so I can no longer use the app. I am furious that they have not kept the backward compatibility as most other apps do. I guess I’ll be switching to Vrbo. So disappointed.

Hello everyone! I have so much good news to share for which I am grateful to Airbnb and this Community for all your support and practical advice!I just joined in September after what felt like months and months of getting items, reading tonnes of modules ... Latest reply by Lana1222

I was wondering how to update my guidebook. One of the restaurants that I had in my guidebook recently changed names. I cannot get it to come into my guidebook with the new name. Every time I enter in the address of the place the old name shows up. Is the... Latest reply by Tom4227

Hi AllThe issue with the App requiring later updates on iPhones that no longer support IOS updates has not gone away. Our I phone 7 which is perfectly good won't support IOS 16.0 or later so no App, and we are not buying a new phone just for that!! Latest reply by Andrew-And-Linda0

Hi, we had a request from a lady who would like a reduced rate to be near her son who is in the hospital. She would like to stay a month.What are your thoughts? Is this something I should do? Latest reply by Paula

Hi Airbnb Community,I’ve added a booking widget to my website that’s supposed to sync with my Airbnb calendar using the iCal link. While the initial import of availability data worked, the widget isn’t updating when new bookings are made on Airbnb. This h... Latest reply by Paula

I have tried twice to connect my bank account to Airbnb through Stripe, however, the system does not work. The other problem is that a guest can only try to connect their bank to Airbnb when a host sends them a discount. I have lost out on $42 because Air... Latest reply by Janet1598

I stayed at one property in Long Beach from 11/8/2024-11/14/2024, checked in was simple and super easy, but as soon as I walked in to my room, My feet are black that full with dust and the floor never clean for days. When I jumped in to a shower, there is... Latest reply by Sophalla0

I had some guests that stayed for 8 days and made my apartment really smell . They would not allow us to go into the unit to clean and replace towels and linen as we usually do for longer stays. The door and windows were never opened and they hardly went ... Latest reply by Susan6049