Support with your bookings

Hello, I would like to share my terrible experience with Airbnb Support and some serious problems with their decisions. In short, they don't back the hosts who enforce check in times, cancel the reservations on hosts behalf with penalties and let the gues... Latest reply by Kumsal1

Hi, I’m planning to sell my rental and want to co-host meanwhile. Where can I connect with hosts in my area ? Is there any networking sites ? TIA Latest reply by Elisa

Hi Airbnb community, I hope this message finds you well. I am reaching out to seek advice and assistance regarding a recent situation with a guest who booked our apartment for 82 nights but later decided to cancel their stay. The guest initially informed... Latest reply by Nika1707

Joined booking. com and syc calendar now its blicking airbnb availability Latest reply by Bhumika

For many of us who have destination rentals we have a prime rental season that we need stricter cancellation policy or we lose a large portion of our revenue. I do not understand why this cannot be a feature in the rule set so we can be less strict durin... Latest reply by Helen3

Hello Airbnb community, I'm reaching out for advice on a difficult situation I'm facing with a recent long-term guest. Here’s a summary of the events: I offered a substantial discount for a long-term stay in my 1-bedroom unit including free internet and e... Latest reply by Nika1707

If guest have 10 days reservation and cancelled on the 5th day, and reservation made 2 days before booking started. Is he getting partial refund for moderate policy? Latest reply by Marie8425

Airbnb should not allow unsanitary bookings and should be refundable regardless of the host decision. with diseases like covid19 and monkey pox there’s no justification in false advertisement of sanitary conditions  roaches were an unexpected guestI’ve ne... Latest reply by Marie8425

PLEASE HELP I have been a great guest. i have never did anything wrong. ever. and all of the sudden i got blocked. my profile doesn't work and i can't send messages. i can't reply. i planned the trip with my mom to another country. i booked the flats. a... Latest reply by Paula

I logged into the app last night and noticed that my listing was at risk because I "encouraged guest to cancel." It refers to my current reservation, a couple who checked in a few days ago and have not mentioned any issues, nor canceled. Our only comm... Latest reply by Frances3408