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So, got my lock integrated through AirBNB, but...it is generating random codes, not the last four digits of the guest's phone number. I've tried disconnecting and reconnecting the lock. No luck. Anyone else experience this? It is a Schlage lock. Latest reply by Leanna49

Hi Airbnb Community, We recently bought a condo in Mexico and the attached lock has been installed.It seems to work with the TTLOCK app. We don't have any experience with this type of lock or the app. Has anyone used TTLOCK and successfully integrated it ... Latest reply by Casa1152

Yesterday, I went to a new place hosted by Rocio in Puerto Vallarta. I felt like the place was a bit unclean so I bought sheets. When I stripped the bed, I found the mattress was truly disgusting. It was covered in stains I took pictures and sent the... Latest reply by Zheng49

 house we are always welcome for guests and they are our responsibility BBQ,parking area, for chill amazing terrace and garden area 4Bed rooms with attached washrooms Latest reply by Elisa

Hi , We have been with Airbnb for about 6 months and offer our property at a mid week price & weekend price we seem to be getting most bookings for only 2 nights and would like to increase the stays to 3 or 4 nights. What’s the best way of doing this ? Latest reply by Marie8425

Hi, I booked a stay at an AirBnB for a work conference. It was canceled by the sponsor 45 minutes after the cutoff for a partial refund. I immediately contacted the host to acknowledge that this was my problem, not his, but ask if I could cancel so it co... Latest reply by Joel1530

Hello, I would like to share my terrible experience with Airbnb Support and some serious problems with their decisions. In short, they don't back the hosts who enforce check in times, cancel the reservations on hosts behalf with penalties and let the gues... Latest reply by Kumsal1

Hi, I’m planning to sell my rental and want to co-host meanwhile. Where can I connect with hosts in my area ? Is there any networking sites ? TIA Latest reply by Elisa

Looking for some advice on how to handle this.I have an upcoming guest that is confirmed for three months (90 days) exactly with a 45% monthly discounted rate. They are now requesting to change their reservation to start two weeks later. Initially I thoug... Latest reply by Robert375

I have been charged twice for the same booking. How do I request a refund? Best regards, Douwe Latest reply by Staffan6