Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Bobby-and-Edward0

Hi everyone, What do you do if a guest arrives for check-in and you find out that the reservation was made by someone else, not by the person staying? My understanding is that third-party bookings are generally not allowed for private stays, except for Ai... Latest reply by Helen3

In recent years more international guests showing interest in visiting Pakistan, including travelers from the Middle East. As hosts, it is always a pleasure to welcome people from different cultures and help them feel comfortable and safe during their st...

I am robert and i am willing to help some1 cohost if any1 needs that helping hand. Ok i dnt have that experience bt teamwork is the dream work Latest reply by Rebecca

Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous. I modified my global setting... Latest reply by Zhiyuan4

 Hi Everyone, I’m a new host based in Greater Noida, India — close to a major international Expo & convention hub, so most of my bookings are corporate travelers and short-stay guests. I’d love to learn from experienced global hosts: • What pricing strate...

I have a one bedroom apartment I rent out for vacations. I usually charge people for using the electric as here in Mexico, the electric is so expensive, and i only charge a modest fee for my apartment. It also deters people from using it all the time, lea... Latest reply by Sue2695

AirBnb supervisor, Dave, claims low water pressure is not covered, "AirCover is designed to protect guests against major travel issues, such as total loss of heat, missing essential rooms, or the absence of primary advertised amenities like a kitchen or p... Latest reply by Rose2873

Hello all, Looking for some commentary on how arbitration went and any after-effects. We had a guest steal about $1K of consumables (toilet paper, laundry detergent, paper towels, cleaning supplies) + vacuum and a stool, and Airbnb is interested in payi... Latest reply by Paula

Has anyone had a service animal on property that is using indoor pee pads? What was your experience, is this allowed under Airbnb? Latest reply by Lorna170