Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

If a guest throws a party and behaves violently, how can I kick them out? Latest reply by Mafuz1

I host in a country outside the USA, guest coming next month has already asked for the address because they need to put it on their leave request form.....which I get. But today they want my full name, phone number and citizenship. Scam? US Military ov... Latest reply by Helen427

Hi! I have a place that I would like to rent out however I have no time at all to manage it and on top of it, I live 90 minutes away from Lisbon. If you are a co~host willing to manage all aspects of a 2-bedroom apartment in the centre of Lisbon, please l... Latest reply by Sónia-and-Darko0

I have guests who asked me questions that were already in my check-in instructions 1 - 888 , including photos attached to my instructions. I politely responded to their question but then I mentioned, "sorry about that, it should have been included in my c... Latest reply by Chippy3

Hello Dear Hosts, How april looking for bookings in Goa? Any tips to boost occupancy this month? Latest reply by Elisa

I need bookings Latest reply by Elisa

How do I get a guest to alter the amount of guests from 1 that is now, to 6 +2 children which is the true amount? Can I do this myself? Latest reply by David12693

Last month, we had a guest who was difficult to deal with, even from the moment he booked. He wouldn't send copies of his ID which we require, because security in our building requires it in advance for anyone entering the building. We went back and forth... Latest reply by Kenchy0

* This guest asked for my Phone number before booking, I denied then he booked & called me for Massage Girls in his room before he arrives, I rejected his request because we don’t do such illegal things , we only give property on rent and provide a good h... Latest reply by ManiKu0

A bed frame broke when I sat on a bed in a place I was staying. The host requested the cost of bed frame replacement, arguing the bed was relatively new. After two attempts to argue that it's not my fault that a bed frame broke from simply sitting on a be... Latest reply by Lior20