Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I own and operate a growing luxury str biz. Currently we have twenty luxury homes, and growing… problem is, I’m unable to focus on growing to 100 properties bc I’m constantly buried in the weeds. Need an experienced co host (preferably super host status) ... Latest reply by Luxury-Family0

I’ve been reading the various horror stories of hosts and Superhosts being suspended with zero notice based on false reviews or complaints by vindictive guests, and I have one more to share. Full disclosure, I’m not the Superhost (our amazing property man... Latest reply by Niko1014

Good Afternoon, This is my first time posting on this forum. I have been a AirBNB host for 6 years and have 159 reviews. This month I have had the worst experience as a host and wanted to get some advice so that hopefully it never happens again. So I had ... Latest reply by Mike-And-Jane0

It is unacceptable for guests to have the ability to leave reviews that falsely accuse the property of being misrepresented in the advertisement. I recently encountered a situation where a guest claimed that my listing was incorrect in terms of bed size a... Latest reply by Mar125

I sent a message to Airbnb's support but I could not get any answer. I booked a room and paid for it. The host told me I had to cancel, but if I did I wouldn't get a refund. The host does not cancel to avoid being penalized. I have wasted money. Who will ... Latest reply by Helen744

Here is my story. I Have very strict rules about smoking and I had the guest exciplicitly agree to $1000 fine in case of any smoke anywhere on property. I live downstairs and I smelled weed. I went up knocked on their door and asked them to leave the apol... Latest reply by Mar125

I just wanted to share that I’ve been booked the last three weekends. One was a holiday- labor day- at a premium price but the last 2 were last minute booking discounts. I work part time and I live in the house Sunday, Monday, and Tuesday night. If I’m no... Latest reply by Dawn241

Hey guys, For some reason, after being steadily booked all summer and only 1 cancelation...yesterday I suddenly got 3 cancelations back to back all in one day within a few hours of each other... Is something going on??? I checked my pricing as well as lo... Latest reply by Rebecca1603

We need bookings for our property situated in Varanasi, Uttar Pradesh, India. Please book our property for this holy and sacred City besides the river Ganges. Latest reply by Rajesh-Kumar1

I recently stayed in an Airbnb as a guest. However, I am also a superhost. It was communicated with the host of the Airbnb that there would be 8 guests and 1 infant in the home. 30 minutes after check in the host texted me demanding money and stated that ... Latest reply by RoniSue0