Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Looking for reliable, reasonable turnover and cleaning service for midterm rental airbnb in jersey city. Deep clean, identifying what needs to be restocked/restocking, etc. Latest reply by Elisa

I am a private individual who shares my home with appreciative guests when I am away, travelling. When I open my front door to a stranger, I have the possibility of having a look at them first, before inviting them in. The Airbnb equivalent of this is tha... Latest reply by Hanno1250

A guest wrote outright lies about my home. Stupid stuff that with a video or photo I could disprove. I was totally dismissed and my business is damaged from this defamation. I’ve contacted a lawyer and would like to ask if anyone else what’s to pool toget... Latest reply by Jason2727

Hey all — I’m hoping someone here has been through something like this because I genuinely don’t know what else to do.I had a guest who stayed at my place recently and completely ignored the clearly posted checkout instructions — they left trash in the un... Latest reply by Joan2709

Hey fellow hosts! I'm hoping you can help me crack a calendar puzzle for my listing, which has a 30-day minimum stay. I'm finding that when guests request to check in mid-month (say, October 5th for 30 days), it completely throws off the next month's avai... Latest reply by Emilie

Hello everyone, I have been on airbn for more than 10 years. I am super host and suddenly my bookings have dropped significantly. I am usually booked all year round by an average of 80%. And this year I have not received one request between the 25th of ju...

We recently had a difficult guest stay at one of our units. They requested early check-in, needed to extend their stay, and had payment issues, which were eventually resolved. When they wanted to extend again, that unit was unavailable, so we offered a ne... Latest reply by Joan2709

Months and not such a good lucib Latest reply by Rebecca

Just wanted to alert everyone that AirBnB's sync with external calendars is MESSED UP. Some users report problems with Outlook, my problem is with Google Calendar. Reservation end days are shown one day to soon. A fellow host posted about this in 2023 ... Latest reply by Rebecca

Hi Everyone, My name is Asceline, and I'm a cohost working with Rikoya. Since we recently had to start over, we're hoping to get connected with a free Superhost mentorship opportunity.I've heard that Airbnb may offer a way for new hosts to be paired with ... Latest reply by Bhumika