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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello! A disaster! I am hosting a family of 6 in my own house ( I keep the master to myself but they have full access to the rest of the house).They texted me a morning stating they had woken up to a flooded bathroom : the toilet on the first floor had o... Latest reply by Basha0

I had a guest in January smoke in my home when we don’t allow smoking or vaping in the home they left cigar boxes and everything, totally trashed the place. Filed a claim that day with Airbnb and they acted like they were going to fix this problem asap. I... Latest reply by Alexa4953

Airbnb sided with the guest claiming the Wifi is slow. it isn't, after they left I could see that the 20 mb/s advertised by my ISP was working, and this is considered a good speed in the country I'm in) Airbnb refunded (arbitrarly with my money) the guest... Latest reply by Mike-And-Jane0

I currently have two guests at my place. I know they have had uninvited guests as I can see it on my ring video. I don’t want to do anything while they are still at my place but I would like to try and collect fees for those people who were not allowed in... Latest reply by Fred13