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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello I am new to this and need some guidance.We just hosted a guest who did not abide by our house rule of No Smoking, plus when we walked onto our front porch you could see a bunch of ashes all over the front porch. When we entered our cabin you could ... Latest reply by Mike-And-Jane0

I think I am in the process of hosting my nightmare guest....and unfortunately it is a 9 night reservation. The booking message was OK except the guests profile says he joined Airbnb in 2019 stating he resides in Adelaide South Australia. But his message... Latest reply by Robbie54

I made a booking last November for a villa in Spain this July through Airbnb. Spain will be open for business and look to be allowing U.K. visitors without needing to quarantine. We live in Scotland and the rules for us to travel out and not quarantine on... Latest reply by Mike-And-Jane0

My email to guest after getting 5 Stars in every criteria.. but an Overall 4 Stars.. I inquired: Hello Micheal. I was glad to host your family. I think that they were happy with the townhouse. I appreciated all the cleaning your wife did. I gave you 5 Sta... Latest reply by Cormac0

my guests have put a jacuzzi in the garden. I am worried about the heating bill. Does anyone know where i stand on this ? Thanks Latest reply by Claire68

Hi, so I'm relatively new to the hosting scene but have been doing well so far (in my opinion). I've had all good reviews and am only two guests and one week away from superhosting status. I'm coming on here because I need help with writing my review for ... Latest reply by Gordon0

I have a long-term stay home and have 6 private rooms booked out right now. My most recent guests are EXTREMELY messy, lets call them "messy guests". "Messy Guest" leaves the sink full of dishes, doesn't clean up their food and plate off the dining table.... Latest reply by Kelly149

Hello, when the guests throw a party in your apartment and the terms are stated that there are no parties allowed and they should respect the no loud noise after midnight policy but your guests still make a party and put on very loud music that is annoyin...

We are renting 29 days in whole house/yard. Host has called 5-6x with ‘helpful info’ and entered residence without permission yesterday while we were out to ‘check on a weird smell from 3 days ago’ before we arrived. Is she allowed entry? I’m very unhappy... Latest reply by Helen350

I've been a host just shy of 1 year but was doing well pre-Covid with lots of great guests and good reviews that immediately made me a Superhost. Instead of pulling my listing during Covid, I raised my rates much higher than other nearby options thinking ... Latest reply by Roberta2