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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

I have long term and short long term guest. It has become a problem to supply all my guest with toilet paper. The stores are out and when they have some you can only buy 2 at a time. I have a 4 bedroom house that's rented out.Any suggestions will be helpf... Latest reply by Mike-And-Jane0

I have sent airbnb all evidence, including photos, and receipt of replacement.Every time when I chatted with the customer support, i got empty promises but no action. After a week, yesterday I messaged again twice, no response from airbnb. I suspect they ... Latest reply by Lina-and-Liang0

Guest's concert was cancelled due to Covid 19 fears on the day of arrival. I want to do a partial refund. Following the Airbnb how to's, I can't go further than click on partial return. It does not give me a option to input a monetary amount. Why isn't...

Hello there,I did not receive my refund and it has been 22 days now. Receipt ID: ****. Please look in to this. I cancelled my booking because of the Corona Virus outbreak. On the receipt I received a full refund. But it never came through. I don't know ho... Latest reply by Anonymous

We have a local donut shops that make amazing donuts fresh everyday. We try and leave one for each of our guests that stay. I was curious if any other people have some unique gifts they like to leave for their guests? Latest reply by Sue714

Hello all! I know there are lots of discussions regarding the coronavirus and international travel. But I am hosting in the states and usually only have guests from the states stay with me. Does anyone know the policy for this? I have a guest in Madison, ... Latest reply by Sky13

I recently had a guest leave me a review that contained enough info to identify my exact address down to the T. The review itself was very positive and I believe the rating was a full 5. I was a little concerned that strangers might be able to find me b...

Hi all, I am curious as to everyone's opinion on this non-discrimination policy and advice if you have any. I have been in the accommodation industry for 15 years. At the moment, I am with Rylance Holiday Homes managing their portfolio of beautiful homes.... Latest reply by Jennifer177

Is there a protocol in place if a guest becomes quarantined in your house? It would be really bad if they get sick, but what if they can’t leave? Latest reply by Anonymous

Hey Hosts - Our cabin we rent out is in a mountain town where a lot of wildlife roams. Because of this, part of our checkout instructions include having to take their garbage to one of the many public sites for drop off when they leave - this is pretty st... Latest reply by Sarah977