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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

my recent guest cause some damages to our built in bbq and I will be filing a claim amonsts other issues. Do you wait until the 14th day to file a claim to prevent them from retaliate with a bad review? Latest reply by Bhumika

Good afternoon everyone! I’m a new host, just one month hosting and I’m getting a few random requests for booking, I’ll paste one of the messages to see if you guys can help me because I don’t know what to do. Tell me what you think please. first message:... Latest reply by Bhumika

Hi,im fairly new to Airbnb hosting. I have had 2 hosting. The first I was paid immediately after the guest checked out. This weekend so had 2 guests they checked out Sunday morning. So far I cant see a payment. Latest reply by Paula

Hello, I rented a property for the month of July. On the first night of my stay another resident threatened my life and that of my pet. It was bad, truly horrible and I left. I just did not feel safe at all. Airbnb personnel refuse to refund me for the ... Latest reply by Lorina14

Hello, it is in the 110's F here and we are hot... hot... hot!!! We have noticed that the bookings have slowed down. Has it slowed down elsewhere? Thanks, Kim Latest reply by Bhumika

I need help’ I paid 1.5k for a Airbnb in Honolulu, which is half of the total amount. The other half was to paid two weeks later. The host and Airbnb are giving me the runaround. They said I canceled for not making partial payments, and that the system ca... Latest reply by Bhumika

WARNING OTHER HOSTS of this scam, which tries to get you to click on a link within messages in the Airbnb app. I recently pre approved a booking request and had a brief message conversation with the ‘guest’. I have been a host for 6 years and thought an... Latest reply by Bhumika

Hello Everyone!We have a guest who is staying only for three nights. He is a problem from the start, trying to book for fewer people than are coming, trying to cancel the day of arrival, and asking for a full refund. He blamed it on his child being sick ... Latest reply by Bhumika

Someone on my street has an Airbnb but on the map it shows my home which is not an Airbnb. Last night someone came to my home at midnight and went to the garage side when our cameras alerted us. We thought we were getting robbed. Something really bad c... Latest reply by Mary6561

I’m wondering how I can dispute reviews. I’ve had a couple of reviews that were just plain untrue and I have proof of that Latest reply by Bhumika