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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Hi - anyone else having problem when using cards to pay for stays, it doesn't send through 2FA like it is supposed to do? so we cannot use the bulk of our cards.. wondering if it is because the account may not be linked to our head office address? If we s... Latest reply by Emilie

A guest who canceled my reservation told me that Airbnb did not cancel the reservation and asked me for a full refund, so I refunded it. However, his payment amount did not come to me. It turns out that Airbnb paid him the full refund. However, he doe... Latest reply by Pahuway0

Hi, we have just had a guest leave, and in the original reservation she quoted that there were 8 guests total, 4 adults and 4 children. We have an 8 person maximum, so this was fine. Our outdoor security cameras weren’t working very well during their stay... Latest reply by Joan2709

Why I will never use AirBNB again. So, today I booked a room for the wrong nights on AirBNB. I discovered this little faux pas immediately and went in to change my reservation to the correct date. However, for the correct date, they were only taking 4 c... Latest reply by Tiffany1052

When will it be possible to add remarks to calender again (on non airbnb booked days), as earlier? This is essential to keep using airbnb as main and solo calender platform for me Latest reply by Tom4964

Hello,I am seeking advice on a refund issue I’ve been facing. I canceled a booking on December 18, 2024, nearly a month before the scheduled stay. I received a notification that the refund had been processed, with instructions to wait for 15 days and then... Latest reply by Kyle1125

I have set €35 cleaning costs for an apartment. The guest then pays €50 and I also get paid €50. How can that suddenly be €15,- more?

Hey fellow Hosts,So I recently had a booking that stated in the inquiry "my wife and I will be visiting family" and it said 2 guests. Our house rules state 4 guests max (its 800 sq ft home 2 bed/1bath). However, our driveway security camera showed that he... Latest reply by Hailey125

Booking host asking for passport details 3 months before arrival in Spain.i understand this is the law BUT Is it safe to send these details via Airbnb?what does the booking host do with these details? Are they kept securely? Latest reply by Catriona73

Hi! My name is Nancy and I live in Sedona, Az. I would like to talk about reduced bookings. Happening to anyone else? I read in a political magazine that STRs under $125 are not booking well, because of economic uncertainty; yet STR's renting for $1000 ...