Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I had a guest check in Sep 3, on the 17th (about 2 weeks in to his stay) he left and has not returned yet. His check out date is Oct 1. Should I be concerned? I messaged him on the 22 through the platform and asked him if he is ok, was he returning, an... Latest reply by Susan10

what you guys do with cleaning , when is a long stay, like a month. I am afraid to get there after a month and then is to dirty. Latest reply by Alicia563

I'm tired of people having, surprise guests and nearby family stay over without adding to the reservation. One woman used a towel for every night she was there.Does anyone leave the other beds bare if you only have a booking for one or a couple? Also I'm ... Latest reply by Debra300

How do you handle unauthorized pets discovered after checkin of a 1 week stay? Latest reply by Colleen253

I am concerned that the person I'm renting from long term is going to try to get me kicked out. I have done nothing against Airbnb rules nor the house rules, but I anticipate that she may retaliate by lying to Airbnb such as saying she has an emergency an... Latest reply by Sarah977

We are a small studio/bunkhouse located in the Highlands of Scotland. Our accommodation has 4 bunkbeds, fully equipped kitchen, lounge area and shower room. Primarily a holiday rental but we are open all year so would like to attract a wider community d... Latest reply by Jacqueline933

Hi there! We are looking for suggestions that might encourage people to treat our home with a bit more respect.We have been renting our brand new 4 bedroom 3 bathroom home for only three months and the list of damages, while not severe, is quite long:bbq ... Latest reply by Sarah977

First time on here but looking for some support and advice! I became a host here on Airbnb in 2019. We commissioned what is called a shepherd's hut (mini house on wheels) and have let it out. I work extremely hard at my little business and gained Su... Latest reply by Christine615

I'm a first time ABB hoster who is traumatized by my first experience hosting. I'll spare folks the details but short version is Guest booked a long term stay (9/1/20-11/24/20). After a major incident with another guest he had invited (and who left ~2 w... Latest reply by Graylynne0

** Hello to all, as a host I wanted to warn others like me that so kindly and trusting open up our homes for other people to share, and I do not anybody to experience what I went through. I let this woman stay in my apartment for 5 days as I was out o... Latest reply by Anonymous