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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

hello! does anybody here already recieved their refund 15 days before or longer? i cancelled my trip for feb 24-26, and i refund last feb 4, then they said i must wait for 15 days. i’ve read lots of feedback regarding the refund process by airbnb which is... Latest reply by Mie1554

Hi - I'd like to offer a 75% refund to guests who cancel due to COVID. Airbnb site says .... Enabling hosts to offer refunds directly. Many guests have had their travel plans affected by coronavirus disruptions, and hosts have asked how they can be consid...

Hi all I have just called my local health care practice and offered my Airbnb annex free of charge to any doctors/nurses etc that are in need of separation / isolation , they need a safe and rekaxing space more than anyone ! if anyone else feels they can ... Latest reply by Yadira22

Location: Silicon Valley. Date: March 2020 (Coronavirus startup time) . My guest stayed a few days and then, totally understandably, wanted to fly back to be with his family. No worries, he paid for the days he stayed and was refunded the difference. Howe...

hey folks, as a guest in a well reviewed airbnb, my laptop was stolen from our locked room. For some context, the airbnb location was a house with multiple private bedrooms, and then a communal kitchen and bathroom. Each room was locked, and we had the ... Latest reply by Sarah977

I made my reservation back in January but the checkin date is not util May 2, 2020. I understand that the COVID - 19 impacts both consumers and business but in my case proper planning is not paying off because I decided to book early. Im losing over $100... Latest reply by Yadira22

Hi all, I had a trip planned to New Orleans and requested a cancellation because of Covid. I had to request through the host bc Airbnb is only refunding through the 14th (which is nuts). Anyway he declined and I was a bit shocked. I'm a host and have let... Latest reply by Mark116

Our first guest checked out yesterday. Right now my wife and I are doing the cleaning. Our first walkthrough we noticed food debris everywhere. Even the bathroom. Fruit loops dried and stuck to the floors and kitchen surfaces. We found leaves and gra... Latest reply by Craig536

I am very surprised to see so many angry hosts who worry about the money more than about their health and life. Do you really want to host during a pandemic? You would risk your health for a few bucks? Are you so desperate? Money means nothing if you will... Latest reply by Sarah977

Hi fellow hosts,It seems really odd to me that every single one if my rescent cancellations has used the same verbiage"Hi Cindy,Unfortunately, I won’t be able to stay at your place after all because of the incident affecting Fort Collins." We currently do... Latest reply by Greg-And-Jutta0