Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have tried to find a place in Atlanta area for my five-day travel in December, 2023, but I ended up to reserve a hotel instead. The "facical" cost of five-night sleep for most of places was lower than most of outside hotels (not motels). However, afte... Latest reply by Rachel3167

I booked an airbnb and there are renovations being done on the balcony and the entire building. I was informed, but only a day before coming that I wouldn't be able to go on the balcony, but that's all. Turns out, the balcony had been demolished and is cu... Latest reply by Elisa

I am very upset with Airbnb for treating me so rudely and unfair.Because some mean spirited guests have left me FALSE negative reports, you rush to judge and harass me over ridiculous issues. Instead why don't you follow the excellence reviews that totall... Latest reply by Lisa10169

One of things I love at this time of the year is to come together with family and friends, and play games. It is a common occurance that by the end of the game, at least two of my family members are asleep, but that is small sideline! There is, of ... Latest reply by Rizaq0

We allow pets but make it clear in house rules they are absolutely not allowed in the pool area, which by default means not in the pool! We also state that there are cameras covering the backyard and outside entry for both guest safety as well as ours, an... Latest reply by Amanda3124

Trying to move with same host but change date back by 1 day Can't find anything on the air BNB app only cancellation where id lose everything. Latest reply by Emilie

Dear sir, I am not getting booking from this platform will you please help me out. Latest reply by Emilie

I’m wondering if there are tips to boost bookings during the winter months Latest reply by Simi617

We had guests who left the kitchen area a mess , did not follow some house rules. I am the Co-host & the cleaner.. My husband writes the reviews & gave these people a higher review than deserved. Can I rewrite or just add another review. I would ... Latest reply by Alex

I am trying to reserve a house and messaged the owners. They approved me to book and I keep getting a something went wrong message. I tried booking others and same results please help. Latest reply by Alex