Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

is there a way to remove a incorrect and misleading review from a host? There was a weird situation where i booked one night but it somehow booked the next day despite me double checking. I had asked for the information earlier in the day and told him i w... Latest reply by Bhumika

Hi everyone, I’m new to the Community Center and excited to learn from experienced hosts.I’m curious — what’s the most unusual, surprising, or even funny guest request you’ve ever received while hosting on Airbnb?It could be something that made you laugh,... Latest reply by Dinesh87

I loved scrolling through the filters for certain types of homes. I loved to look to see where and what kind of place I wanted to stay next!! There were so many beautiful and quirky and unique, once in a lifetime places to stay and now it is difficult to... Latest reply by John9137

Hello Airbnb community, I'm writing to you to ask for help regarding a host scam, the story is as follows. I booked an Airbnb in Tangier from July 31st to August 7th, when checking in the host's brother came over to hand the keys and while checking out th...

I used to be able to see the reviews that I wrote for guests, but now I can't find them on the site. I can only find the ones that guests wrote about me. Anybody know where they are located on the site? Thanks, Jules Latest reply by Sheri451

My amazing house cleaner suddenly went MIA. I'm looking for some recommendations. Please only rec someone you have used and trust.ThanksChris Latest reply by John9135

Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous. I modified my global setting... Latest reply by Joan2709

Good afternoon - I received a request to book from someone wanting to book a full month, which is great, however, they have no profile pic or bio. In addition, they joined in 2021. This is my conversation with them when asking for a little bit of info abo... Latest reply by Joelle43

Hi there, I have recently had three potentail bookings, all from people with no profile information and no reviews. I'm wondering what other hosts do in this situation? Thanks! Sara Latest reply by New-Mexico1

Long story short, the resident manager that used to reside in a resort operated a holiday letting business for the units. As a means for extra bookings, these rooms were listed as generic listings on Airbnb meaning if you booked them, he would allocate yo... Latest reply by Mike-And-Jane0