Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, taking advantage of the cancellations during covid-19,I have hired an alarm company to install an intrusion system to protect my apartment. The installation includes:1 alarm center,1 keypad,2 photo movement detectors,2 opening detectors,1 smoke detect... Latest reply by Yves257

I do not wish to have this company’s employees in my home for moral and ethical reasons. I am also suspicious of his stay here. What should I do? Guest instant booked and arrives in 48 hours.It is possible he knows nothing of my past work history at this ... Latest reply by Helen3

We have security cams at our home that we AirBnB. Some college age guests arrived and within 5 minutes disconnected the cams, but only after they texted me to ask why there is a locked door upstairs. To say the least this made us extremely nervous about t... Latest reply by Ann783

Hi there, I have a problem with my host and have been trying to contact someone for 2 days. Please can someone help me?? Thanks Latest reply by Ian-And-Anne-Marie0

Curious of how everyone's dog friendly Airbnb's are going ? I have been getting some inquiries .Do you guys raise the cleaning fee, charge a daily fee , or larger deposit ? I have a huge yard and the airbnb is completely separate! Thank you! Latest reply by Alexandra316

Hello! Wondering if anyone has experiences with baby safety gear, specifically, high chairs. An upcoming guest has asked if we can provide a high chair & I am open to buying one for the apartment, but wondering what the risks are to us as hosts. Are h... Latest reply by Lisa723

Just wanted to share the rant I've been posting on my social channels recently with other hosts here who can hopefully empathize:A not-so-quick rant about AirBnB (and guests) from a host:We have a strict cancellation policy which means you only get a full... Latest reply by Ute42

HELP, not sure I am here on the right place. But need advise from other hosts. Because the lack of support of Airbnb is unheard of. I am 10 days busy trying to convince airbnb to act. I have a guest with mental problems and financial issues. Even though t... Latest reply by Cormac4

Hi out there.... My rental is in a zoning that does not allow short term guests of 29 days or less. So my reservations are 30+ days. Am I expected to provide a month of toilet paper, paper towels etc?? Latest reply by Lisa723

I'm interested if anyone else has seen this happen at their host property. I had a guest leave on time at 11 in the morning, but then they went to the end of my walkway, where the public sidewalk started, and dumped all of their bags and took a seat. Th... Latest reply by Anthony608