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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Every 3-6 months I get to stay in another Airbnb as a guest, and each time the requirements of the review system get more onorous. At least for us hosts we simply get to write a review, private feedback, star rate 3 categories and give a thumbs up/down...... Latest reply by Robin4

I have two guys sharing a queen size bed in one of my guest rooms. I'm gay, by the way, so I have no problem with guys sharing a bed, but these are two straight guys. Guess they're cheap. Anyway, all my guests have been lovely...until now. They didn'... Latest reply by Stephanie

Hi, I have a personal family situation in 3 weeks time that has come up and I simply can’t get out of it, I am going to have to ask a guest to cancel their visit of a few days as I’m led to believe its an easier process if the guest cancels rather than th... Latest reply by Robin4

Hi, I'm having a bit of a conundrum as to what to write for a guest review. A party of four came to our wee unit and essentially had a party. They left more empty bottles behind than I would have thought four people could get through (though to be cle... Latest reply by Shaun69

We just wrote a review for our most recent guests and it is not showing on their profile. We'd like to know when it will show up there. Latest reply by Sarah977

I have just had an hour long chat with 'support' and discovered that there is something called 'dynamic reviews' which apparently are only visible on the mobile app. The reason this came about was I happened to be looking at one of our listings and saw th... Latest reply by Steve812

We are new to Airbnb and just had our 12th guest clean out the toiletries basket. This is the first time that’s happened, previous guest have rightfully used an item or two but I was a little shocked to see the entire basket empty. We provide single si... Latest reply by Noel102

Hello, Has anyone ever dealth with guests who have way too high expectations? My guests showed up 2 hours after they said they were so I had to cancel my plans as I great my guests to show them around the apartment first. On day 2 the guest said his r... Latest reply by Ute42

Howdy folks! It’s ideas time! My wife and I have identified a risk that is oh so very likely to materialise tomorrow morning. We would very much like some advice, ideas, thoughts... and luck. You see, we (in our inexperience) did not have gaps or prep... Latest reply by Cathie19

He booked 20 euro a night per room for few days. And preholiday price for 2 days (the ones he wanna extend for) is 24 euro a night per a room. He completely takes my brain out saying: "Why your price is SUDDENLY SO HIGH for the next few days? Is it bec... Latest reply by Olga464