Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have received a very poor review from a guest., including aggressive and threatening behaviour. The guest had been declined a refund on their stay by Airbnb. I complained to Airbnb that the review did break their policy on several points to which they w... Latest reply by Helen3

We had a booking for an entire month last October, and we have had many other week-long stays since beginning in June 2023. But Beginning in September, I am only getting weekends booked. Is anyone else seeing this trend? Is there a strategy to attract mor... Latest reply by Lee5775

Can I post a video to show how to get to my flat? Latest reply by Scott2172

Hi, I have been on a long journey as a host, i bought a property with 6 rentals on it and i remodeled them with very high end funiture design and i listed it exclusively on airbnb. I have hosted over 400 people in the last 3 and a half years, i can say th... Latest reply by Will2697

I had a guest from the end of July that checked out, whenever we went down to the house, we noticed that they had melted the siding off of the back of the house. I contacted the guest, they refused to pay, so I got Airbnb support involved. To this day, I’... Latest reply by Bhumika

A guest has been found guilty of violating an Airbnb policy and has been flagged for that violation. Can that guest post a bad review about you after they have been found guilty? Latest reply by Paula

I am desperately looking for a short term stay near the UMaine campus. We just found out my son has no housing and I “the Mom) is panicking! We need to get him settled on the 28th, and be prepared for a minimum one-week stay, but will of course be flexibl... Latest reply by Paula

Hello I have a gated property which I also live on. I am trying to find the best way to give my guest access to the main gate as well as their entrance gate as they need to go through those before they get to their unit. I want to be able to assign 1 c... Latest reply by Bhumika

Hi there, it's me again!The host and I, the co-host, are yet again are dealing with the issue of having no bookings. We usually have 4 to 5 people book our place every month. However, now that we're going into September, we don't seem to have anyone booki... Latest reply by Paula

Found a listing that says :"new" price is almost half of everywhere else, no reviews and says it has things like a "gameroom" and more but does not have photos? Shows host has other properties but why would it be so cheap and not have all photos? Hate to ... Latest reply by Paula