Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

My name is Nathan * and my wife’s name is Abby * We live in Gulf Breeze Fl. Which is right next to Pensacola Beach. We have an Airbnb in Morganton GA which is 20 minutes from Blue Ridge GA. We have been hosting since September last year. It is tucked do... Latest reply by Nathan4164

I had the worst Airbnb ever I’ve ever had last night. When I searched it the listing showed good reviews but after checking in & seeing how disgusting it was I went back to the listing & found I had to search the bad reviews. Yep, they were all there. Wis... Latest reply by Helen3

Здравствуйте! Во время оплаты просит индекс - это что за индекс _______________________________________________________________ Google Translation added by Community Manager: Hello! During payment it asks for an index - what is this index Latest reply by Elisa

I was overcharged $140. On my payment page, I confirmed a TOTAL payment of $772. This total included a service charge, cleaning fee, and taxes. My bank was then charged $912. In the time my payment was processing, Airbnb changed the nightly pricing of my ... Latest reply by Joan2709

This one bugged me, so my rant.I had a seious but minor medical emergency yesterday.I , also had a Guest checking in.I had confirmed with the Guest he could comfortably check in by 7 pm, my cutoff.I am with my neurologist, in the afternoon. The doctor wa... Latest reply by Joan2709

Hi can any one help me I have been a Airbnb superhost for 3 years now with 5 star reviews over them 3 years I mainly target long term working professionals and it was a nice experience but I have one guest last week who had booked 48 nights and with in a ... Latest reply by Joan2709

Hello everyone! my name is Ada. I live in Paris and currently work as a food stylist and author. I am currently working on my second project about Hong Kong which is a documentary series. In that matter I am going to be spending a month in Hong Kong and I... Latest reply by Helen3

I would love help with bookings and have a support network. Latest reply by Elisa

I'm new to AirBnb. I have an inquiry from someone with questions about the property. If in our conversation they decide not to move forward with a booking, is it still necessary to click on the "decline" button, or can I just let that conversation go unr... Latest reply by Guy991

I have had a bad situation with a host and do not know how to manage host can anyone help me? I am in calif my number is **. thank you Kathryn **[Contact details removed - Community Center Guidelines] Latest reply by Elisa