Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We have a pet friendly beachfront condo that we dont live in close proximity to. Our rules are clearly stated prior to anyone booking, and guests must sign a pet agreement prior to booking being accepted. Regardless our current renters showed up with TWO ... Latest reply by Joan2709

Hi fellow hosts,I’m reaching out because I’m feeling really discouraged after a recent experience and hoping for guidance or support from this community.A guest made a serious and completely false claim about my listing in an apparent attempt to get a ref...

I just have a concern over a host. I rent quite a few AIRBNB/BRBO's and this is the first time that I have run into this and find it concerning. I rented a place from the host in Royal Oak, MI. He sent me a message saying that he overbooked and asked i... Latest reply by Max3178

Add Note' function is missing from each Calendar in the May 2025 new look. What a silly idea from Airbnb! They introduced this function not so long ago and now they have taken it away. It was a very handy function so one could see at glance, for exampl... Latest reply by Tom4964

Is there a way to also see the service and cleaning fees while you're searching? Some hosts charge a ridiculous cleaning fee that could be part of the decision in choosing a place. Latest reply by Karen114

Hi all Unable to add notes to calendar on mobile app or desktop, can anyone help? Latest reply by Joan2709

good day! I'm asking help regarding my hosting account. I can't access it. What should i do? Thanks for the immediate reply! Faith Anne O. Ching Latest reply by Patricia2526

I followed their process for appealing a review, not only are these 2 reviews clearly retaliatory if you read the conversations but they contain provably false facts (ex: one of them says I have no lock, I have a lock, I can prove this with a video). I e... Latest reply by Lorina14

I am VERY UNHAPPY that the notes feature is now gone from the airbnb calendar. When blocking off dates, I like to reference why they're blocked (for my own use). Now, that note feature is gone. They have also made it so you can't reference previous ... Latest reply by Mardi15

I'm a relatively new host and it was my first time requesting Airbnb to help remove a retaliatory review from a guest. Airbnb rejected my request twice without providing any sort of explanation why they would not remove a retaliatory review. I accepted a ... Latest reply by Natasha740