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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi all. I recently received an email that said I lost superhost status. I am in the NC mountains, and we lost all of October which really hurt since it's our busiest month. Does anyone know if it would be worthwhile to speak with someone at Airbnb to ... Latest reply by Alex

How can you maintain your super status when status when no one stays during winter? Latest reply by Elisa

Hello, please get back with us. We are interested in your home and would like to know how far the amenities were from the location, reach out pls or Sending me your nmber should be done as follows: Please look at the following list and 'remove the fruit' ... Latest reply by Patricia2526

I want to share my unpleasant experience with Airbnb, which showed that the platform doesn’t always protect guests in challenging situations. I have rented apartments many times on Airbnb and other platforms like Booking.com, with over 30 successful booki... Latest reply by Patricia2526

Hi allMy name is Sue and my husband and I recently purchased an up and running STR near our home in Central Michigan. Things are going pretty good. We have hosted 4 groups so far and have gotten two 5 star reviews. We had someone cancel at noon with a 3:0... Latest reply by Kathleane0

Several times I've had guests asking to check in early, any where from 1 to 3 hours early. Because it's only a few hours, it doesn't feel right to charge extra and so I FLY through the turn-over process, doing a thorough job but I'm skipping breakfast, so... Latest reply by Kathleane0

Sughar near Govt ITI, Palampur Latest reply by Rebecca

I am writing this post with no knowledge of where I will be staying tomorrow and having only eaten one meal in the past 48 hours. I am utterly devastated and feel completely abandoned by Airbnb after a horrific incident in which my friend and I were drugg... Latest reply by Mike-And-Jane0

No message seen here? Latest reply by Rebecca

Your provided guest attended my home for a single person booking with an additional 6 guests, refused to pay the advertised WiFi and electricity and refused to pay the extra guests fee. After a few days of back and forth one of the air bnb support advisor... Latest reply by Helen3