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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi are we in the UK allowed to give alcohol away in the room for a guest Latest reply by Mike-And-Helen0

My guest canceled their reservation for a long term booking that was to take place in late March-April.Apparently AIRBNB has a long term cancelation policy that overrides our own cancelation policy. I have no idea how to issue a refund under this long ter... Latest reply by Anonymous

my guest didn’t arrive on time. I want you to know this because I don’t know what to do. Please help me. Thank you in common. Latest reply by Shota28

Is there a wholesale site to buy new bedding and what material have you found that holds up best? How often do you buy new bedding? Thanks Latest reply by Stacey180

I posted the other day and Airbnb closed in my favor again. The host keeps opening up new cases. Now he is saying I damaged the stove. He is upset because Airbnb refunded me for $500. 40 days after check out is when he asked for more money, I refused... Latest reply by Sarah977

Добрый вечер ! обращаюсь к вам по поводу данного бронирования HMAHMFFR9Q .Клиент испортил имущество и я открывала спор и выставляла ему счет но он не оплатил

This is part of the CC Festival of hospitality, original topic created in the Italian speaking Community Center, by @Vittoria25 and translated below. --------------------------------------- Before I get into the topic about what (in my experience) ... Latest reply by Manasui0

I got a reservation for this weekend from a local guy with one 1.5 star review. According to review, he threw a party. I read him my party riot act (I check IDs, have counter installed, etc). Silence for a few days, my calendar is blocked. This morning ... Latest reply by Mike-And-Helen0

We Airbnb our holiday home which is 2 hours away from where we live (not that our guests know how far away we are) and we have a lovely lady who cleans for us. Today's guests arrived and contacted us to say the house was not clean. I replied immediately t... Latest reply by Sheryl-And-Aaron0

HELP! Need your thoughts please..... Here's the situation: Got a reservation request about 7 weeks ago. It seemed to be from an enthusiastic young man who wanted to come to my area for a weekend getaway with his girlfriend to explore the area. I approv... Latest reply by Laura2592