Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Created new listing yesterday. Status of Listing says ‘Listed‘ but cannot see when searched from other account. Also not getting any booking or response Latest reply by Elisa

I’ve had a booking from someone who is an Airbnb member, but acting as a Tour Guide, he won’t be actually staying, but a stranger is. His reviews show he does this frequently, gathering a review history, but for different names. I’m uneasy about it, and c... Latest reply by Paula

The last 2 app updates have deleted all my notes. I make note of cleaners who are covering the flip, so this is SUPER inconvenient as I have to go back through all my emails and input it again. Do better, AirBnB. Latest reply by Paula

Hello airbnb community, I was wondering if anyone had false damage accusations against them after their stay?I have booked a flat in Bergen to celebrate my dad’s 55th birthday with the family. We have cleaned the dishes, took out the rubbish, gathered use... Latest reply by Lenka146

Hi all, Hope everyone is well. I need references regarding reputable international courier services. Ones you’ve used specifically to ship an item to an international guest who may have left behind an item after their stay in South Africa. Would appreci... Latest reply by Rebecca

Has anyone else had an issue with Airbnb allowing someone to book for one night when you have a two night minimum? I have been trying to sort this out all day, but have received very little help from abnb. I have double checked my settings and it clearl... Latest reply by Jessica2477

I have a guest who booked one night to stay. 4 days prior the guest messages me to say his arrival time is 11pm outside of check in times which were stated on booking. I offered to 9pm as I need to be available to let him through the gate. He has requeste... Latest reply by Amanda3421

As an Airbnb host, I keep going back and forth on this… Early check-ins sound like a small gesture, but they can quietly impact your entire booking flow. If a guest wants to arrive early, it often means you had to block the previous night—or rush cleaning... Latest reply by Marie8425

Hello everyone,1 day went by and my spirit is a bit calmer but decisions need to be made. I posted "A shocking bad review" where I explain the whole thing (I'm sorry for its length)And now... The big question. Shall I contact the guest? If so, in what ter... Latest reply by Vicen465

Hello to everyone, it is the first time I have published a post in the community center. I hope someone can read this and maybe help me out of this situation: I don't know where else to go and explain the issue and express my concern.I started hosting abo... Latest reply by Elaine701