Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I didn't realize my settings were on "instant booking" instead of "message me first" and I had to refund a guests stay because I wasn't ready to host that night. Is it possible to get the rest of my money back from airbnb for a stay that never happened? Latest reply by Özhan1

I have 10 units apartment at the same place in Dar es salaam .... it two bedrooms and three bedrooms all are at the same place with swinging pool, gym sea view .... near mwai kibaki road Latest reply by Rebecca

hello ! can you tell me - when a guest asks a question and airbnb offers you to pre approve/ decline, do you have to respond to that action? I was told that it would affect your superhost status if you do not respond to that action? i am of course... Latest reply by Emilie

I'm trying to link my Airbnb calendar to my work calendar because that is the calendar I use to manage my schedule (including my personal calendar) but there's no link in the Airbnb calendar connect calendars page to copy. See screenshot Latest reply by Emilie

Need support for airbnb in mexico city , payment issue Latest reply by Emilie

For some reason I don’t see the travel option? Latest reply by Emilie

When trying to verify my phone number in Airbnb, it says, "you've reached maximum confirmation attempts, try again in 24 hours."But I didn't try to verify my number before. What is causing this? Please help. Latest reply by Emilie

GUEST LEFT JACUZZI RUNNING, DESTROYING ALL MACHINERY BELOW AND FRYING ELECTRICAL BREAKERS OF CONDO. ELECTRICITY HAS BEEN OFF FOR 2 WEEKS AND HAVE HAD TO FRONT ALL THE MONEY MYSELF FOR REPAIRS. AIRCOVER TAKES DAYS TO RESPOND AND NEVER CALLS ME. WHAT DO I D... Latest reply by Matthew2341

Hi all, I am have been a host for less than two months in Puerto vallarta and so far have had a great experience renting my condo solid through the end of March and having fantastic first 6 guests. Unfortunately today, our guests tried to sneak an extra... Latest reply by Francisco2373

We have been hosting 6 years now--we have done well and have a flexible cancellation policy in place. We recently had a guest who reserved, then amended the reservation 24 hours before arrival to the next weekend, then canceled the reservation. She has ... Latest reply by Joelle43