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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Please: why are my messages I am sending on AIRBNB in black background. I have tried to change my computer settings but nothing is working. Suggestions please. Latest reply by Leo4372

For the lucky 13th in the Tip of the Week series, I thought I would share this tip on asking guests to tidy up before they leave.This was shared by @Sheila646 on a topic where Hosts discussed whether or not guests should pick up before they check out. ... Latest reply by Hosting-Co-0

Can anyone direct me in what to click on to become a host of an EXPERIENCE? I'm going in circles on the site as it keeps leading me to "how to list your space." I don't want to host my apartment just an experience. Thank you! Latest reply by Elena4354

We have a listing in the UAE, we have had a guest that we would not wish to host again, there are very strict rules in the UAE regarding negative posts on social media (resulting in large fines or prison) Does anyone know if we can post a negative review... Latest reply by Huw42

i had a young gal check in for 70 days. she immediately started in on 78 was too hot, 76 too cold. she needed swiffer duster refills for the swiffer duster i had, could i provide a temperpedic topper bc she was a "firm mattress kind of girl", and she ne... Latest reply by Marie8425

My credit card was used to make fraudulent reservations worth over $1400 at AirBnb. They repeatedly tried to tell me that either I had made the reservations or that they were made by family or friends who had access to my credit card (none do). I have co... Latest reply by Mike-And-Jane0

Hi everyone, I'm curious: how long does it take to get our first booking? Thanks! Content and title updated by OCM for relevance Latest reply by Amrita8

Please could I get some advice on a booking that checked in and checked out the next day on an 11 night booking. They are requesting a full refund as said we falsely advertised as Luxury cabin. Complained about the size mentioning that the word small wasn... Latest reply by Rachel2502

My girlfriend sent me a $250 gift card to book us a place to stay for a few days before we can move into our new place and my account was locked because my ID needed to be verified (even though I've already done this). I did that and then got told because... Latest reply by Paula

I just had the strangest experience with Airbnb tenants, unlike anything in my year of hosting. These guests arrived at 7 pm, praised the house, which includes an outdoor pool with lights, and mentioned how lovely it was. Although they were seven people, ... Latest reply by Paula