Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have hosted as a super host since 2016. I have taken all the suggestions the app recommends and even lowered my price point below a profit many times to avoid being empty. It seems year after year the bookings are more spread out. The app tells us that ... Latest reply by Jessica134

Guests need from December 31st to the 4th of January. But my Airbnb is already occupied. Let me know if you have a place that can accommodate my guests.Thank you Latest reply by Nellyvonne0

Hi we have read about Airbnb's in popular cities who cancel on guests at the last minute once they reach their 90 day limit. Is there any way of checking how many days a host has remaining on their listing?Thanks! Latest reply by Caterina-Albanese0

I made a reservation for a traveling nurse who has essentially ghosted her recruiter and account manager and made it clear that she will not be working the assignment. She will not respond to any of our calls or texts. I'm now trying to cancel the reserva... Latest reply by Paula

So I did not know how to use air bnb the first time we booked our very first stay. I wanted to say the stay was amazing and the host was great . Although do to our travel home and back to work life we never rated our stay. Our fault to be honest. Never kn... Latest reply by Elisa

Hello I'm new in airbnb host,my name is Sophia from zanzibar Tanzania I have my Aframe cabin off grid accommodation which is nice for caple.Two month now since I openi get three booking one no show,one cancelled and one stay one weeks. So two weeks now n... Latest reply by Rebecca

The Translation software had always been pretty good, especially between Chinese and English. But suddenly, that has changed. What happened? Did Airbnb sign a new contract with another company? The translation between Chinese and English is now very s... Latest reply by Jake638

I am looking for someone to manage my Airbnb which will open in June and is located in Discovery Bay, St Ann Jamaica. This will include, replying to guests, cleaning and replenishing items. Latest reply by Susan5976

My father in law passed away the night before our holiday. our flights and car we got a refund for but I do not understand why air BnB will not refund us. They are blaming the host and the host is blaming air bnb.. they then said we can re book, so when I... Latest reply by Jennifer1897

I Accidentally booked my trip the month before i am meant to go. I know it was my own stupid mistake. I instantly messaged the host within a minute of making the booking to try and rectify the situation. This was before they had even sent the automated th... Latest reply by Zheng49