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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hey guys, I just had an horrible day due to a guest who was trying to stay with more people than he booked for. After I found out he tried to cancel (which was not possible) he harassed and intimidated me during the hole day through messaging. I tried to...

Hi Everyone, My name is Asceline, and I'm a cohost working with Rikoya. Since we recently had to start over, we're hoping to get connected with a free Superhost mentorship opportunity.I've heard that Airbnb may offer a way for new hosts to be paired with ... Latest reply by Bhumika

I have made many phone calls to your Airbnb, and from the last phone call, they told me this case is closed because the case was closed earlier, and this host did not provide full evidence. They told me the reason why I am keep receiving emails from Airbn... Latest reply by Bhumika

En route home from a lovely trip, I wrote a great review about my experience and then was prompted to send a private message to the property owner. Did that. Last night, I get an email from AirBnB reminding me to review. Uh, I reviewed earlier that day! D... Latest reply by Bhumika

Hello there - I have a host in Italy who has great reviews but they are asking us to upload our passports (our family of four is traveling) to their site and I am wondering if I am required to do that, or can't Airbnb (who I definitely know and trust) sha... Latest reply by Angela1056

I have just received a 7 month booking from Stellar Corporate Housing. Has anyone dealt with this company or know their credentials? They have booked it for a client whose identity has not been provided. Is 3rd party booking permitted by Airbnb? I am feel... Latest reply by Elisa

I booked a few months at 14400 piccea fort pierce. The listing says her name is Cindy but when I look it up a Laurie lives there. Please let me know if listing is legit Latest reply by Elisa

Had some guests book to stay 4 days in my house in London. On the second evening, got a series of frantic messages, complete with a picture, because they saw a mouse run across the garden and hide under the shed. Not inside the house, mind, just out in th... Latest reply by Elisa

I have a guest who is inquiring on a month-long stay. My concern is that she is new to Airbnb with no trips for review. While Airbnb affirms, "identity verified," she has no reviews that give me confidence she will be a good, respectful guest for a 30-day... Latest reply by Elisa

I've been a host for 6 years. My cabin is nothing fancy with a tiny kitchen and bathroom, but it's location which is totally private on a bluff with views really sets it apart. I keep it very clean and maintained . I've always been one of the cheaper cabi... Latest reply by Julie203