Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I am host of a property at a ski resort. The resort is considered "year around" but the prime ski weekends of January and February create a significantly higher demand and allow a significantly higher nightly rate than the remainder of the year. I have ...
Latest reply by
John5212
I saw this posted on another community thread, so not sure how widespread this problem is. I made two recent bookings with Airbnb, charges came through on the card, all good. I'm between those legitimate charges was a smaller charge from Airbnb, almost ...
Latest reply by
Joan2709
I have a property that consists of 3 units, each with its own listing. I have also created listings that combines these units to accommodate larger groups. Unit A = units 1,2,3Unit B = units 1,2Unit C = units 2,3 So if someone where to book unit 1, then t...
Latest reply by
Guy991
Hi everyone, I need your help please! My current guest (has booked for one month) wants to extend his stay for another two weeks, but I already have a booking for a weekend during this time. My guest wants me to cancel that booking, but I'm not sure if th...
Latest reply by
Quincy
Hello,Long story not so short, our guests requested a late checkout in advance. We readjusted the price but did not pay for the late checkout, even though AirBnb tried directly with them to make them pay the amount. We helped them by giving them free 2 mo...
Latest reply by
Tagny0
Hello fellow hosts!
Hope you are doing well I'm writing this post to help you welcome and host Indian Guests in the best possible way.
A little bit about myself - I'm a host from India and have hosted more than 100 Indian familes in the last 2 years....
Latest reply by
Zahid36
Hi, recently we have encountered this situation. Our guests checked out during midnight to catch their flight however they missed the flight. The guests messaged us at 3AM to inform us that they missed their flight and asked if they can return to the acco...
Latest reply by
Helen3
Hi everyone, I am hoping to get feedback and advice for an issue I am experiencing with a guest. The guest arrived for their reservation of 5 people with 6 people. They somehow ended going through a secured gate and into my own personal basement apartme...
Latest reply by
Tagny0