Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I was looking for an apartment and i found one on Facebook which is sheap and good, the thing is i was a little bit confused because of the way the landlord is talking, i only can see the apartment when i finish paying the rent and the deposit and if i d... Latest reply by Mike-And-Jane0

Hi I am a first time host and my guest has been reported to me by others in the house that he is smoking pot in his room, they have said that he is not closing the door property and there is now a lingering smell in the hallway. He has been there a month... Latest reply by Lorna251

I live next door to an AirBnb. Guests there backed out of garage into my fence. I have it on video. The host (who lives out of state) initially denied any responsibility until I showed him the video proving his guests caused the damage. Said he would ... Latest reply by Debra687

I have guests reserved for two weeks away and a firm cancellation policy. They just sent me an alteration request for dates more than 30 days out. If I accept, can they just turnaround and cancel for a full refund? mid I accept how can I change the cancel... Latest reply by Joan2709

My wife and I have a mountain property with a ton of amenities. After a winter storm and subsequent repairs, we relisted the property. Looking at the insight analytics I'm not sure if we are getting enough web visits? Is there a rough formula on how ma... Latest reply by Brian2954

I am new to this community and now getting worried about the bookings Latest reply by Paula

I wouldn't normally call out a guest like this, but I wanted to sincerely warn hosts in the ** area about this account: ** This guest stayed with me for about a week and was all smiles during her stay, every day saying the house was great and that eve... Latest reply by Russell49

Hello Hosts! Do you happen to interact with other hosts in your area? Thanks for Replys and Likes! Eileen Latest reply by Gopakumar0

Hi,I am a new host and I'd like to connect with some experienced Hosts to pick up on some lessons to enable me to thrive in the industry.I look forward to hearing from anyone in Accra, specifically the Dansoman area. Thank you. Patience. Latest reply by Patience-Narteymle0

Hello ! So, pretty much like the title says. The host is renting a bunch of appartments and they provide laundry on site. It's fairly cheap and all but we are paying for a cleaning fee. Now, I don't mind paying for my own clothes and personal stuff but th... Latest reply by Bob297