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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi I'm Valentina it's my First time that I write here and I need and advice: 2 weeks ago i had bad guests: completly lake of comunication, they ruined bath towels with black hair dye and also One of the bed cover. I didnt want to leave even a review, as t... Latest reply by Bhumika

I am new to Airbnb and do not know or am unsure of what to do when a guest has shortened their stay by a week and also ask for a refund. Can you please help me thank you. Latest reply by Bhumika

Hello everyone, I’m Susanne, a host from Austria. Overall, I’m very happy with my bookings and guests. However, I’ve noticed that some people book for fewer guests than actually show up. Has this ever happened to you? How do you handle it? Do you let it s... Latest reply by Paula

** **[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing link unless posted by a listing owner] Latest reply by Paula

A retaliatory 1 star review posted by a guest who also attempted extortion was initially removed by Airbnb and then reinstated twice. It is now a permanent review and Airbnb refuses to take it down because it was disputed twice. This review should never h... Latest reply by Regina1106

We have been hosting for 2 years and are Superhosts. Up till September every single guest review was 5 Star. Until one in September rated us 4 star for no reason that we know of. His written review was ok - short & sweet. There were no complaints, yet h... Latest reply by Susan5003

Hello, I have an issue. Guests that are booking their stays thru Booking.com are being charged less per night that what i have set for my minimum rate thru Pricelab, or my daily rates on my PMS. I currently have a guest scheduled for Sept. 2 - Sept. 4 and... Latest reply by Randall158

Hi,This is regarding an Air B&B booking that was made from the 1st August - 31st August in the UK. The full payment was for £5059.82. I’ll try and keep this as short as possible. I moved into the Air B&B property with my family on Thursday 1st August. The... Latest reply by Zheng49

Hello, looking for some help. I am a superhost with a 4.9 star rating and I had a guest that stayed for one night and then fabricated a load of things that were not in the least bit true. Abnb immediately cancelled the booking without even speaking to me ... Latest reply by Deb216

I recently stayed as a Guest in a large Airbnb where we had a terrifying experience (and one that seems to have happened before with the Host, after reading some reviews on their other properties).The Host ended up filming us through windows and doors usi...