What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    I have a one bedroom apartment I rent out for vacations. I usually charge people for using the electric as here in Mexico, the electric is so expensive, and i only charge a modest fee for my apartment. It also deters people from using it all the time, lea... Latest reply by Elaine701
     Dear hosts, I’ve encountered damage a few times, but I’ve received excellent reviews from guests afterward. My approach has been to ask them what they suggest for compensating the damage. Then, I explain my perspective, and together we always find a com... Latest reply by Elaine701
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    Hello, I am Ahmed from Egypt. In many reservations, Arab guests come and think that they have rented the entire house, although they have reserved one room, and this is explained in detail in the description of the house. After that, they ask me to cancel... Latest reply by Ahmed1000
    I am truly disappointed in Airbnb's resolution regarding complaints and damage claims to their guests. I want to raise awareness among my fellow guests that some hosts have a negative attitude towards guests who give low ratings. These hosts may file fals... Latest reply by Elisa
    Up until last year, hosts' reviews also included their location, i.e their country. This was both helpful and valuable to other hosts. Has anyone ever seen an explanation from Airbnb why this was withdrawn? Latest reply by Vero2627
    I've seen a lot of posts on this forum where hosts are upset about receiving a four star overall review when the guest has given them five stars in every category. Those reviews/ratings look something like this: There is no explanation given in the fee... Latest reply by Alison-Penelope-June0
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    Hello, I’m Shelley from Bristol. I’m new to Airbnb. Unfortunately I already have a question and I’m only on my second guest! The wood burner was out of action for their stay, the guests were informed of this and clearly not happy. I offered them to move t... Latest reply by Helen3