Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hey guys - is there a phone number to call for support? Where do i go to log a ticket for Airbnb to investigate a missing paymen? My bank info is correct in the system and it shows that payment has been sent, but nothing is coming through to the account... Latest reply by Lorina14

I’m looking for a digital screen device that I can do a personalized greeting and information like check out times and such on. Latest reply by Cecilia1323

I find myself feeling frustrated with my first Airbnb booking. I am travelling to a family funeral from Scotland to Devon which is a 560 mile trip.As its holiday season, properties and hotels etc, are limited.I found a property near my family which suite... Latest reply by Shelley159

I booked an Airbnb stay to Scottsdale and purchased insurance on January 15, 2024. The total cost of the stay was$3374.59 and they took the first deposit of $1734.72 that day. The policy stated a full refund if canceled by March 2, 2024. I canceled my tri... Latest reply by Terra173

1st off not sure if many of you are aware of several videos on TikTok and Instagram teaching guests how to scam a host, hotels, car rental companies, cruise lines, and even airlines.These people are telling vacationers to buy live bed bugs online, in whic... Latest reply by Heidi639

I received a 4 star review which said “good location for our planned trip.”The guest then left a 3 stars on location and wrote no privacy when the flat is part of a block of flats and is locked and private so makes no sense really. Also the address is ful... Latest reply by Lorina14

I've been hosting for all of 5 weeks and finally got my first guest who blatantly ignored my "no smoking indoors" policy. I want to give an honest 1-star review, but can I mention that she specifically violated my smoking rule?? The forums have already ta... Latest reply by C--Natasha0

Hi there!Is there anything I as host can to do to change/challenge/ correct a 3 star cleanliness rating when you know your it is **bleep** and the rate should have been a 5 star? I´m an experienced host and former Superhost with only 5 star reviews. I kn... Latest reply by Elena4354

Hi All , I wanted to ask all other people in the Hosting community. If you've ever had a situation where the primary guest exchanges for their own guest? As this has happened to me for the first time and I didn't know what to think or do about it ... Latest reply by Robert8267

She says they are on their way 2 adults and child. My listing is 2 in the room adults only. What can I do when she turns up at my door? Latest reply by Marie8425