Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’m so excited to share that I’ve been recognized as an #AirbnbSuperhost! Hosting has been a deeply rewarding experience — it’s more than just providing a place to stay; it’s about creating a space where people feel safe, seen, and welcomed. One guest rec... Latest reply by Rebecca

Hello, my name is Waleska. I’m Puerto Rican and I live in Florida, USA. My Airbnb is located on my beautiful Caribbean island, Puerto Rico. It is surrounded by stunning beaches and delicious fresh seafood, as well as water sports to enjoy a wonderful vaca... Latest reply by Rebecca

any suggestions for good Latest reply by Rebecca

I have never had a complaint about smells in the room or bathroom from any prior guests. After this guest left, the room has a pungent and slightly sweet odor. I assumed it was a black & mild style cigar, as I faintly recognized the smell. I then discover... Latest reply by Kitty-and-Creek0

Hey Hosts I’m really intrigued to learn more about the spaces you're hosting. I’d love to know what type of listing you offer, why it works and is special to you. It could be a cosy private room or a spacious entire home, or maybe it’s a mixture of bot... Latest reply by Lori199

1. Bait-and-Switch MisrepresentationUpon arrival, I immediately realized the apartment I was given was not the one shown in the listing. Discrepancies included:ALL furniture was different from what was shown onlineFlooring, layout, lighting fixtures did n... Latest reply by Helen3

Airbnb won't do anything about it, clearly violating policy, open to a lawsuit but will follow up with payment method to get my money back. Unacceptable from hosts, disgusting from Airbnb Latest reply by Joan2709

I’m new host I get low booking request plz support me Latest reply by Elisa

Hi there, I recently listed my property on Airbnb and agreed to the new listing discount to be applied to the first three bookings. I just received a fourth booking and the discount has been applied again. I’ve checked my account details and the new listi... Latest reply by Joan2709

So, always a new AirBnB cancellation policy that refunds guests but never refunds the owner who had his/her calendar locked while the guests booked and the owners couldn't book those locked dates on their calendar and then the guest cancels. Why don't we... Latest reply by Shelley159