Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi all, I am looking for some advice for my partner (as an AirBnB guest). She/we have all 5-star reviews (for both as guests and hosts)....so her treatment is a bit of a shock. She is currently overseas in her home country and booked an Airbnb for 5 weeks... Latest reply by Bhumika

Hi, I’m Casey. I’m very new to hosting. I have a new listing with Insta book turned on. Today we got a message from a guest asking for a discount, which we politely responded to stating we could not offer a discount. However, at the bottom of the message ... Latest reply by Zheng49

 I would be grateful if you could share your experiences with me. Latest reply by عماد-شعبان0

I've been displaced and can't be in my home due to hurricane milton in st pete/ Clearwater flor Ida and I'm praying there is someone else who even for a night or 2 has somewhere for just me and my fiance to be.... inside And I just went to sleep in a bed.... Latest reply by Helen3

I have received in a reservation from a guest for 8 people. But when they check in they they were 9 persons. When I asked for extra money for 1 person more he refused me telling he reserved the whole guest house. Actually I have several prices for 5, 6, 7... Latest reply by Ikhtiyor0

Be aware of long term inquiries typically will be for the max booking timeframe. In my case 6 months. I constantly get message inquiries for 6 months always with just a short hello message or can I stay longer inquiry. It’s easy to get excited when you se... Latest reply by Zheng49

Have you ever gotten a request from a nudist? What if? Would you accept it? Latest reply by Treavor0

Fellow Hosts,I urgently need your advice and support. I'm dealing with a nightmare guest who left a scathing review filled with lies and fabrications, and Airbnb is refusing to remove it, despite clear violations of their own content policy.Here's a summa... Latest reply by Armaan5

I have a holiday let in Bath, which is coming into it's second year. I am listed on Airbnb and Booking.com. Though Airbnb is my preferred platform, I don't like the score system of 1-5. As a host you need to be close to a 5 rating or you might as well cl... Latest reply by Marie8425

When is this happened that Airbnb encourage blackmailing to get a refund in exchange of not leaving a bad review?We had a guest who called me rude as I couldn't provide an early check in and in the end of reservation they kind of blackmail me. However, ai... Latest reply by Laura7797