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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi;we have checked out of our Airbnb today. The host rushed us out before we had a chance to tidy up the kitchen/outside area I received a threatening message that says he will find us. I am happy to screenshot it and send you it to see. If he thought th... Latest reply by Doğan/Falcon0

I’m writing this to warn others and hopefully get the attention of someone at Airbnb who can take accountability. During a recent stay at a listing in Barcelona, Spain (**), my wife and I discovered multiple undisclosed surveillance cameras inside the a...

Our last host just wanted to talk. Our family sat with him and we decided to be attentive and hear all he had to say. Latest reply by Elisa

Hello,I recently had a terrible experience with an Airbnb stay due to a bed bug infestation. I immediately contacted Airbnb support and provided clear proof, including photos of bed bugs on the bed and bite marks. Despite Airbnb’s AirCover policy, which c... Latest reply by Joan2709

Guests screwed a banner to our wooden entryway artwork. Screwed as in drilled a screw into wood. Is it destroyed? No. Is there a screw hole in it, yes. Is it a disrespectful and unconscionable act? Yes. It is a large piece of art made by my husband. What ... Latest reply by Joan2709

I let a guest cancel a date so I could change his reservation dates...I told him I could refund his cancellation fees but how does that work? I haven't received any money from the booking yet but this is what he said:"We were refunded 211.81 of the 656.13... Latest reply by Emilie

How do I get a guest to alter the amount of guests from 1 that is now, to 6 +2 children which is the true amount? Can I do this myself? Latest reply by David12693

Kiraladığım evin sahibine giriş yapmadan 2 saat önce bana farklı bir yere ve kötü bir ev gönderdiğini ve kiraladığım evin gezmeta olduğunu ve bu yüzden daha uzak bir yerden daha kötü bir evde kalmayı istediğini söyledi. Airbnb yardımı arıyor, kimse cevap ... Latest reply by Emilie

Hi. I arrived today to check in to my reserved apartment in Nice only to find it had not been cleaned. Dirty floor, kitchen, bedsheets, and towel. I called your helpline and they made the suggestion to find us an alternative accommodation. I have since wa... Latest reply by Emilie

Hi I am writing to you as a host with concerns about reservation, where the guest stayed at my property from February 18th to 22nd. On March 3rd, I received a notification on the app indicating that this reservation had been canceled and that my future pa... Latest reply by Emilie