Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Hello.My guest has spent 180 EU when I usually pay between 18. & 45 Euros Max.Can I ask him to pay for it?Thank you Latest reply by Walter813

As a dedicated Airbnb host, I'm sharing my recent experience with review policy enforcement to help other hosts and seek community insight.BackgroundI maintain a well-reviewed property with consistent 5-star ratings. Recently, I faced two concerning situa... Latest reply by Alexander2006

I have been trying for 4 days to reach safety and security with no luck. Apparently, my information was sold and now a third party criminal is renting out my place without my knowledge. Frightening and I feel so stranded. Any suggestions on how to talk wi... Latest reply by Frances3408

We’ve all seen Airbnb’s promise of "AirCover", a policy that is supposed to protect guests when things go wrong. But what happens when you actually need it? Let me tell you from first-hand experience—it’s a lie.After an 8-hour flight, I arrived at my Airb... Latest reply by Michael6258

My guest asked me to extend her month stay for another 14 days, for free. She said she didn't have anymore money or nowhere else to go, and she needed 2 more weeks to figure it out. I respectfully said no. So she got mad and ran up my electric and water ... Latest reply by Michael6258

how to set up my checking account so i can get pay ed Latest reply by Elisa

My son booked an AirBnB (that I'm paying for) about 2 months ago for 3 nights for a small wedding of 30-40 people in April. It is a large 8 bedroom house with several acres of land that specializes in events and even has a gazebo for weddings. The weddi... Latest reply by Mark5920

Airbnb not providing renter's email address to owner/manager after confirmed and paid booking. Given we are opening our condos/homes to renters who are basically strangers through Airbnb and the limited information we receive, is anyone else frustrated ... Latest reply by Frances3408

We had a guest book two separate week stays during our busiest month of the year, and cancel both shortly before the cancellation deadlines. Our preferred settings allow instant bookings, and we don't want to change that. How can I prevent this particular... Latest reply by Alex

So I own an Airbnb that is connected to the main house of mine. I drive a Prius so it charges at night and I have specified in the listing there is no parking in the drive way. The driveway is where I park my car and my families car, doesn't block their a... Latest reply by Elisa