Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I'd also like to see the total value of my bookings. How do I view this information in my dashboard? Latest reply by Ursula382

One of the people staying in our Airbnb woke up with bites on her back. She saw a bug crawling and her sleepiness didn’t do a good job of capturing a photo of the bug and then smushed it. The odd thing is AirBnb has been slow to respond after providing th... Latest reply by Courtney-Blair0

Hello everyone,I am curious about how other hosts handle guests who do not respond to their messages. I have read a few conversations on here about trying to call/text the number that the guest has on their profile to ask them to check their messages, but... Latest reply by Nicky253

Hi Fellow hosts and travelers, I have completed several hundred trips and hosted about many times no issues whatsoever. One time I needed help a few years back customer service was awesome and made you want to use this company even more. Now I booked a pl... Latest reply by Konstantinos0

I have had two separate situations with guests where the guest left our property in less than satisfactory condition and they did not leave a guest review. Therefore, my question is, can other hosts see my review of these guests so that they are not blind... Latest reply by Paula

We had a guest stay who wanted to cancel because their plans changed. We denied A full refund because it was mid stay, they were upset. We never heard anything from them until they left us a negative review (1 star) and mentioned that they reached out to ... Latest reply by Yenisel0

So my guest want's to extend there stay which is a good thing. However what is the best way of doing so?Can I just change the current booking? Latest reply by Paul75

To begin, I’ve got only positive reviews and have been a user for 8 years. I went to book a large beach house for my family (5kids and my parents) and booked and paid. However needed to cancel because the host sold their property. So I chose to get a cre... Latest reply by Paula

My bookings are way down this year. I’ve been a superhost for years and my bookings have steadily increased year over year, but not in 2023. I’m down about 30%. I have a few theories: traveling is normalizing post-pandemic and people are going back to hot... Latest reply by Marie8425

Hello. Has anyone found a way to print a monthly calendar of multiple listings all on one page? Why is this not an option? I can't even figure out how to export the entire calendar (only one listing at a time). Superhost here and would appreciate a little... Latest reply by Elisa