Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi all, it is my first time to join you people, I have just started with Airbnb, kindly I need plenty of your support, how business is run, how to get clients, standard and whatever you think maybe helpful, i welcome your advise. I am in Mombasa Kenya..T... Latest reply by Pam5

My credit card was used to make fraudulent reservations worth over $1400 at AirBnb. They repeatedly tried to tell me that either I had made the reservations or that they were made by family or friends who had access to my credit card (none do). I have co... Latest reply by Carly283

I thought I was only applying the gift credit and wouldn't have to pay the remaining balance until it was due in May. I'd like to apply another gift credit but since the full amount has been paid I can't. Any suggestions? Latest reply by Mike3546

Hello, I'm Patty and I live in Florida. Today I got a booking for 1 guest for 3 nights but when they arrived, it was 2 people and the room w/private bath has only a twin size bed in it. They didn't stay. They got here at 9:30 pm which was later than was... Latest reply by Frances3408

Hi All,I won't post the email addresses here as they will likely get removed, but I can tell you the following: There is a website called The Elliott Report. It's a very useful site where you can find executive contact information for many large companies... Latest reply by Esther1190

DO NOT STAY @** I recently stayed in an airbnb with my boyfriend arriving on February 21st and departing on the 23rd, we did lots of research looking for a nice romantic getaway in hocking hills. One of our top priorities when looking was to find someth... Latest reply by Helen3

Can I please get some advice, we have guests staying for 19 nights, they are lovely, no issues other than they leave for a day out and leave the air conditioning running, should I say something or just leave it? I appreciate they are from a cold country ... Latest reply by Lorna170

I had an awkward guest who did not care about houserules and ultimately gave my listing 1 star. Latest reply by Joan2709

Hi everyone, I am a new host and I have hosted a couple guests recently. They are very satisfied with my smoke-free and pet-free house. Also, I have stayed in the house for about a year, putting descriptive photos and info for my listing for my guests. ... Latest reply by PV-Getaways0

Do any of you rent a golf cart as an add on to your stays? Latest reply by Leana113