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Hello,I have an issue regarding the property description, photos, and the response to my complaint.My host described their place as a "Cosy Studio" on the ground floor, but it turned out to be a converted basement with no access to fresh air or almost any... Latest reply by Mar125

Hi I need to be able to provide a document that shows the guest name and the property address, is that possible please? I thought I could use a guest receipt and I’ve looked at the receipts help article instructions and tried to do this on a past booki... Latest reply by Sarah5384

Hi all,I wanted to know why I'm not getting more reservations for my villas. I want to be more visible Latest reply by Paula

We were supposed to have a guest arrive today, and the guest is a no-show. He booked back in June, and now there is no communication from him after three attempts to contact him. How should I handle this? Please advise & thanks! —Leigh Latest reply by Bhumika

We have only left 3 bad reviews in 7 years. The last one was just today. All three gave us good reviews. The problem is that we are very reluctant giving a bad review as are most hosts. We would rather not review at all, but this last guest was horrible. ... Latest reply by Bruce-And-Jane0

If I created an AirBnB account and verified my ID with driver's license, why would the host need me to send them a copy of my ID? Latest reply by Mike-And-Jane0

My boyfriend and I are homeless and live in a Motel 6 for 4 months. We had to move rooms once and the head maid even came knocking on our door to compliment us and said she never saw a cleaner room from a guest. We cleaned everything top to bottom before ... Latest reply by Francesco514

I am trying to book a property for the end of the monthI already have an account but haven't completed my profile.I don't see the need for the information required to book a holiday.So my phone number is already in the system. Instead of just accepting it... Latest reply by Kate2503

Good day! Someone canceled his booking after I suggested him to do so as my elevator got broken. I'd like him to get full refund but the money is about to be issued and it looks like I can not do anything about it... Latest reply by Mike-And-Jane0

Ciao everyone, I would like to do a small survey, how many of you use Wheelhouse and how many use Pricelabs? For those who have used both tools, which one do you feel better with? Is there anyone who also uses other dynamic pricing tools and why? thanks a... Latest reply by Andrea6232