Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I have had two separate situations with guests where the guest left our property in less than satisfactory condition and they did not leave a guest review. Therefore, my question is, can other hosts see my review of these guests so that they are not blind... Latest reply by Paula

We had a guest stay who wanted to cancel because their plans changed. We denied A full refund because it was mid stay, they were upset. We never heard anything from them until they left us a negative review (1 star) and mentioned that they reached out to ... Latest reply by Yenisel0

So my guest want's to extend there stay which is a good thing. However what is the best way of doing so?Can I just change the current booking? Latest reply by Paul75

To begin, I’ve got only positive reviews and have been a user for 8 years. I went to book a large beach house for my family (5kids and my parents) and booked and paid. However needed to cancel because the host sold their property. So I chose to get a cre... Latest reply by Paula

My bookings are way down this year. I’ve been a superhost for years and my bookings have steadily increased year over year, but not in 2023. I’m down about 30%. I have a few theories: traveling is normalizing post-pandemic and people are going back to hot... Latest reply by Marie8425

Hello. Has anyone found a way to print a monthly calendar of multiple listings all on one page? Why is this not an option? I can't even figure out how to export the entire calendar (only one listing at a time). Superhost here and would appreciate a little... Latest reply by Elisa

When ever, I'm going to login in Airbnb.com, it's shows me an error. **[Link removed in line with the Community Center Guidelines] Latest reply by Paula

Hi, it’s my first time here and the reason is that I’ve been very frustrated for a very long time (and that’s the reason I don’t book through this platform as much as I would like to).And the reason for my frustration is this:since we have a dog (two dogs... Latest reply by Paula

Is it just me or does anyone else object to the default homepage being the ICONS page giving priority to the rich and famous over actual Airbnb listings? Every time I visit the Airbnb site the first image I see is Dojacat in my face it's deeply annoying a... Latest reply by Vincenzo89

Hi everyone my name is Julie and I have been hosting for approximately 3 months. I airbnb a guest suite attached to my home. On the whole things have gone really smoothly and I find the majority of guests are really respectful. Just a couple of things I w... Latest reply by Julie6183