Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

What questions do you ask prior to approving a booking? I just booked my first guest. Of course I want to avoid issues and damage to the property. Looking for best practices to do so. [Title modified by OCM] Latest reply by Roxana249

Hi, can anyone guide me on how. See a special agreed offer to a guest so that thy can book? Latest reply by Elisa

I'm wondering what hosts have found that draws the guests to book in Waikoloa Village? Latest reply by Elisa

Hello, I have followed the instructions to respond to a review: To respond to a review: Go to Edit Profile on airbnb.comClick ReviewsSelect Reviews About YouFind the review you’d like to respond to and click Leave a Response When I do this I can s... Latest reply by Kathleane0

Hey, what do you do when a guest leaves a review that is definitely retaliatory but doesn’t fall within the retaliation policy but the review puts your listing in jeopardy and you can’t let your business be jeopardized by some random jerk from the interne... Latest reply by Sevonne0

Just letting you all know that Airbnb is filling homes with illegals - was just on the news - I am sure that a lot of people will be calling and canceling - just an FYI Latest reply by Zheng49

I have just created a wishlist to collaborate with friends for an upcoming trip however, the voting and ability to add notes on it is greyed out. I made sure that it is a share list and not share as view-only - could you perhaps support me with that? Latest reply by Nishtha5

I've had a request for tomorrow night for a woman and her father, for one night only, but I have a double bed. The woman doesn't have a profile or a y reviews. Would anyone say this is a little bit odd and to reject the request? I have queried it with ... Latest reply by Melanie1452

My handicapped wife and and I rented a room in Austin from a supposed Cynthia **, who we were never able to get a hold of because she was a made up person. Tarzan ** is the person‘s name who is actually renting as this woman. He not only lied to us about ... Latest reply by Cheri354

We have a broken appliance - the host has agreed to have it replaced. We said we wanted to be present when the work is being done as we are not comfortable having someone in the unit while we are gone. She has just told us that the work is scheduled to ... Latest reply by Cheri354