Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I will focus on Airbnb unethical acts when they unequivocally promised a guest that they will delete any review, if I leave any on his account. In one of my messages exchange with the guest he stated "I spoke with Airbnb and they told me that if you leav... Latest reply by Adriana1881

Hi. Wanted to ask about payments in Pakistan as the only way payouts are send are through payoneer, is there any other way I can directly get paid to my bank account? [Title updated by OCM to make it relevant to the post] Latest reply by Awais-Anjum0

As an adult who actually has leased their property before on another site ( who frankly knows how to do it better) I gotta say, I have NEVER run across a more confusing, unuser friendly site in my life. As an adult having an IQ greater than a gnat which... Latest reply by Dottie9

An unfortunate and awful experience with what could’ve been an amazingvacation.I will begin with the positive as the location of this Airbnb is so well set in thehills and mountains of Tuscany, the neighbors, the people in the local townswere friendly, be...

Hi, I just realised my guest didn't show up. She booked 2 night. I messaged her what happen and she said she ended up in the hospital those 2 days. My cancellation policy is flexible. But should I refund her?! It already check out day and even she never m... Latest reply by Ana2038

Hey everyone! My name is Kelsey and I am a new host here on airbnb in the lovely city of Lanesboro, MN! Everything has been going pretty smooth so far - one question I have: I have a keypad on the door to get into the apartment. I am planning on setting ... Latest reply by Emilia42

My husband and I are just getting started with renting. We have two units in a motel-turned-condo at the shore. We also just obtained two igloohome lockboxes that can have their PIN codes changed remotely.What do we do if a guest forgets to replace the ke... Latest reply by Ewan83

We have an off-grid caravan and on the listing is titled as 'Off-grid clamping in the mountains' this to me speaks for itself and as the saying goes 'does what it says on the tin'Each time someone books I take the time to reiterate that we are off-grid gl... Latest reply by Ewan83

Our cleaner reported that the last guest trashed the place like a dump. Within the first 10 minutes of her walk through, there is a broken bed and broken chair in the dining room. I hope this is it because I have guests coming in the next day. As for fil... Latest reply by Rebecca

I had no idea third party bookings weren't allowowed, wives often make a reservation for their husband's or vice versa. I just recently had that happen. So I called air b n b to get clarification. Unfortunately, the person working that night was not ve... Latest reply by Rebecca