Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am wondering if someone really unpleasant for an unknown reason can we block them from booking with us in the future? Also curious as to why it says we are a level when we have been a super host for 4 years? Just curious?? Latest reply by Elisa

anyone know how I can actually get hold of a real person at air bob ?? I have some technical issues and can't get into my bookings calendar or respond to guests Latest reply by Marcia891

We had a guest that had disrespectful messaging after being disappointed with amenities. It wasn’t “abusive,” but made us uncomfortable. We also have to file a claim for damage as well. We do not want to receive any messages/contact for the guest in the f... Latest reply by Emilie

I am currently staying in an airbnb. The host is willing to extend my stay but I am wondering if I can pay for the extention at check out. I am in a crisis and lost my housing due to hurricane milton. I do not get paid for a couple of days and I have nowh... Latest reply by Helen3

I only want to allow shorter stays 21 days in advance. The reason for this is that we get lots of longer term stays and don't want a short term stay blocking someone looking for a long term stay. With that said, I want to allow shorter term stays (less... Latest reply by Emilie

Good morning from snowy Northern Michigan.My name is Dave and we are having our first guest check out today. There were no issues or questions that I am aware of. But I wasn't completely comfortable with the guest having to use the app to communicate wi... Latest reply by Emilie

Hello!I recently moved into an apartment in Austria with my family. We want to work and settle here, so we rented an apartment long-term.According to the law here, you have to register for an address, which we managed to do, but the host does not provide ... Latest reply by Gréti0

Good dayI am new to the Airbnb program. We had a quest that stayed with us and his payment shows as "on hold" on the portal. What does this mean?RegardsShirma Latest reply by Shelley159

Hi I made this booking for my friends it’s to stay at the Garden House RAFINA on the 27/8/25 on my account their names are ** but the email that I entered was my friends which is ** this booking was made on the 24th I thought she would have got confirma... Latest reply by Kia272

Guests often request one and I have been reluctant to buy it because of liability. There are often recalls and they can collapse if not put tougher properly. It might break and I will not realize it. Thoughts? Latest reply by Sherry509