What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8
    Hi fellow hosts,I’m hoping to get some advice on a situation that’s left me feeling a bit unsure on how to move forward.We recently had a guest party check in shortly after a previous group checked out. The prior guests were an Asian family, and as is oft...
    I’m a junior host in the UK and am shocked by how Airbnb handled a recent cancellation that cost me £1000.A guest cancelled a confirmed booking, then rebooked the same dates. I never agreed to waive the cancellation fee, and neither did my co-host. Howeve... Latest reply by Shelley159
    Hello Community; I am a new AirBnb host but come with 4 years of experience hosting au-pairs/live-in nannies so I leveraged some screening practices from that into my AirBnb hosting. I do Instant Book but on my “Greeting” I have a questionnaire that gue... Latest reply by Mark4168
    I regularly received inquiries from scammers, most of whom tried to move the conversation off the Airbnb message platform. I did not attempt to communicate with them through any other means besides Airbnb messages; however, I wonder what scammers can actu... Latest reply by Eric-Shi0
    I’ve reported a review given by someone who booked on behalf of his wife. Airbnb responded by saying “review disputes are based solely on the content of the review which pertains to the users experience (Host or guest) and not how the reservation was made... Latest reply by Robin1421